Full-Time
Assistant Manager Reservation
Posted on 8/29/2025
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
Jaipur, Rajasthan, India
In Person
 Operations & Logistics (2) |
|---|
| , |
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- 3-5 years of experience in hotel reservations
- Proficiency in revenue management systems and Property Management Systems (PMS)
- Strong analytical skills with the ability to interpret data and make strategic decisions
- Advanced knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
- Excellent communication skills, both verbal and written
- Proven experience with pricing strategies and yield management
- Strong customer service orientation with the ability to handle complex situations
- Detail-oriented with excellent organizational and time management skills
- In-depth knowledge of the hospitality industry and current market trends
- Modifying existing bookings, and answering questions related to their stay
- Monitor room availability and manage inventory to maximize occupancy and revenue potential
- Promote hotel services, packages, and special offers to guests during the reservation process, maximizing revenue opportunities
- Identify opportunities for upselling room upgrades and additional amenities to enhance the guest experience and increase revenue
- Maintain accurate records of reservations, cancellations, and guest interactions in the reservation system
- Generate reports and analyze reservation data to identify trends, opportunities, and areas for improvement
- Assist with administrative tasks as needed, including filing, photocopying, and organizing reservation documents
- Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
- Conduct regularly scheduled departmental meeting
- Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
- Revenue Management certification preferred
- Ability to work in a fast-paced environment and adapt to changing market conditions
- Demonstrated leadership skills and ability to work effectively in a team
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
Simplify's Take
What believers are saying
- Exclusive Resorts' stake accelerates Onefinestay's global luxury villa expansion.
- €500 million 7-year bond issuance at 3.625% strengthens financial position since August 2025.
- Ennismore partnership enhances lifestyle brands beyond traditional hotel segments.
What critics are saying
- Marriott erodes A Club retention, capturing 30% more business travelers within 6-12 months.
- Airbnb diverts 40% upscale villa revenue from Onefinestay and Squarebreak ongoing.
- Rising rates hike €4bn debt costs by 2-3%, breaching covenants in 18-24 months.
What makes All Accor unique
- Accor unites 5,836 hotels across 110 countries as Europe's largest hospitality company.
- ALL Accor integrates booking, loyalty, restaurants, and events for unified revenue growth.
- Asset-light model delivers digital, loyalty, and procurement expertise to hotel owners.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Employee Discounts
Professional Development Budget
Company News
Regulated information AUGUST 27TH, 2025 Accor announces the success of its new senior bond issuance €500 MILLION 7-YEAR ANNUAL COUPON OF 3.625% ...
Exclusive Resorts takes minority stake in Accor's OneFineStay to expand luxury villa rental business globally.
/PRNewswire/ -- New World Group's ("NWG") portfolio company, The Valesco Group ("Valesco"), is the fastest growing London headquartered European real estate...
The hotel industry may be struggling in the wake of COVID-19, but a new deal by two major global operators shows there is still lots of life left in the sector.