Manager – Hardware Reliability @ Samsara

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Glassdoor’s Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company’s Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

Click here to learn more about Samsara’s cultural philosophy.

About the role:

At Samsara, we are on a mission to make the world more productive, safe, and sustainable. Our hardware products are at the core of this mission, and we need a Manager of Reliability Engineering to manage a team of engineers who ensure the reliability and quality of our devices.

The Reliability Engineering team is responsible for implementing and executing comprehensive reliability strategies/plans that span the entire product development lifecycle from concept to warranty repair. Reliability engineering aggregates and analyzes test, field performance, and manufacturing data to drive actions internally and with our suppliers to ensure that we are building the highest quality product. Cross-functional collaboration with hardware, firmware, and operations is an essential part of the role.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

Reliability strategy and planning: Define and execute reliability strategies and plans for our hardware products, from concept to warranty repair
Reliability analysis and resolution: Analyze test, field performance, and manufacturing data to identify and resolve reliability issues
Reliability design and delivery: Collaborate with hardware, firmware, and operations teams to design and deliver reliable and high-quality products
Reliability team management and growth: Manage, mentor, and grow a team of reliability engineers
Reliability improvement and innovation: Drive continuous improvement and innovation in reliability engineering practices and processes
Reliability customer experience: Work cross-functionally with partners in Hardware/Firmware Engineering, Operations, and Support to ensure our customers have a best-in-class product experience
Reliability modeling, testing, and validation: Design in reliability through the product development process and own product reliability modeling, testing, and validation
Reliability requirements and targets: Set reliability requirements and allocate reliability targets to subsystems
Reliability corrective actions and feedback loops: Identify opportunities for corrective actions and continuous improvement; create feedback loops to continuously improve the products in the field and the next generation
Culture and values: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

BS/MS in Engineering, Material Science, Physics, or a related field
5+ years of experience in reliability engineering, preferably in hardware or IoT products
Experience in leading and managing engineering teams
Strong knowledge of reliability engineering practices, methods, and tools
Experience with stress testing; fatigue testing, vibration, and shock testing, electrical stress, and environmental stress.
Understanding of the physics of failure and the application of stresses to underlying failure mechanisms
Experience implementing Design for Reliability (DfR) practices
Experience with hardware reliability tests, third party test oversight, and test execution
Self-motivated, proactive, creative and critical problem-solving capabilities
Excellent communication, problem-solving, and project management skills
A passion for customer satisfaction and product reliability

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$133,578—$224,500 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Compensation Overview

In this role, you will:

6 month growth

1 year growth

2 year growth

Benefits