Staff Solution Architect

About the Role

As a Staff Solution Architect in the Business Applications team, you will be responsible for building solutions at global scale and delivering a world-class Marketing and Sales experience for the UberEats business. As part of the Architect team, you will be responsible for accelerating the value of architecture across the GoToMarket Tech stack by embedding architectural mindset and principles into engineering processes and talent. This role will require deep collaboration with various leaders and senior individuals across the company to build consensus and an in-depth understanding of key business processes and the applications and technologies that support them. This requires the ability to seamlessly blend engagement skills, business understanding, critical thinking, technical mastery, and architectural knowledge to drive to define an IT roadmap that will scale and mature capabilities.

This position requires you to be a self-starter with the ability to take ownership, prioritize, and handle various tasks simultaneously. In addition, strong verbal communication and written documentation skills are a must for this role for promoting ideas throughout the business to both technical and non-technical audiences.

What You'll Do

1. Lead discovery → solution design. Run stakeholder workshops with Marketing, Sales, and RevOps; translate goals into target-state architectures (journeys, data flows, consent model), author diagrams/data contracts, and align designs to EA standards, security, and compliance.
2. Build compelling demos & POVs. Configure campaigns, journeys, scoring, and handoffs in Marketo/Pardot/HubSpot/Eloqua integrated with Salesforce; prototype personalized experiences and automation; quantify impact (lift, cycle-time reduction) and present clear recommendations to exec and non-technical audiences.
3. Orchestrate integrations & data quality. Map schemas and identities across MA, CRM, and adjacent systems (CDP/warehouse); design and configure APIs/ETL, field-level sync, and governance (consent, PII, retention); establish monitoring/SLAs to keep a unified customer view reliable.
4. Win deals with technical leadership. Own the technical narrative in RFPs/RFIs, security reviews, LOEs/SOW inputs, and architecture reviews; create enablement docs and reference patterns; collaborate in Agile/DevOps with Product/Engineering to ensure smooth hand-offs to delivery and measurable business outcomes.

Basic Qualifications

1. Design Uber B2B Marketing processes and technology for identifying quality leads and domain-led delivery, account mining for identified accounts, and supporting Sales & Pre-Sales
2. Conduct discovery sessions and workshops with Marketing, Sales, and Commercial Operations team to gather business and technical requirements for key business issues and objectives
3. Design comprehensive infrastructure and application architecture solutions to address Delivery Pre-Sales business goals
4. Track and report on key metrics around pipeline conversion, demo performance, and sales cycles
5. Define the vision, strategy, and roadmap for overall architecture to facilitate strategic and long-range planning for a set of broad business objectives
6. Articulate technology strategy and roadmap to Leadership team to achieve Delivery objectives
7. Build prototypes and POCs (proof-of-concepts) to vet different potential applications and solutions to meet business needs
8. Communicate and evangelize the architecture vision across the enterprise and help various segments adopt and adapt the proposed solutions
9. Research, evaluate, and recommend application technologies and help lead tradeoff studies and promote adoption of the right solutions for the enterprise
10. Build the technology roadmap with the business strategy in mind to ensure a scalable and optimized application technology portfolio
11. Engage and influence all major business partners on their respective initiatives
12. Partner with Technical Program Managers and Product Management to align programs to the overall IT strategy and architectural roadmap

Preferred Qualifications

1. Minimum 8 to 10 yrs experience in Marketing and Sales Domain and tooling.
2. Well-versed in bringing together marketing tech stacks to support personalized messaging and consistent hand-offs between marketing and sales teams.
3. Skilled in implementing marketing automation platforms and integrating them with CRM systems
4. Have worked extensively with leading Marketing Automation solutions like HubSpot, Pardot, Marketo, and Eloqua, successfully setting up campaigns, workflows, and data flows to sync with Salesforce.
5. Able to map processes between systems, configure APIs, and optimize data sharing to create a unified customer view and targeted engagement strategy.
6. This position requires you to be a self-starter with the ability to take ownership, prioritize, and handle various tasks simultaneously while maintaining a positive demeanor
7. In addition, strong verbal communication and written documentation skills are a must for this role for promoting ideas throughout the business to both technical and non-technical audiences
8. Demonstrated knowledge of business, technology, application, data, and security architectures
9. Track record of successfully establishing and implementing enterprise architecture methods and practices in an Agile and DevOps environment
10. Demonstrated knowledge of SaaS, infrastructure, and cloud computing architectures
11. Demonstrated knowledge of data security and compliance controls

For San Francisco, CA-based roles: The base salary range for this role is USD$211,000 per year - USD$234,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.