C3 Presents – Digital Guest Services Intern
Summer 2023
Posted on 3/29/2023
Austin, TX, USA
Experience Level
  • Enrolled in a Bachelor's/Masters program at an accredited college or university
  • Excellent organization, attention to detail, takes initiative and fast learner
  • Project Coordination skills: ability to plan, adhere to timelines, be responsive to other team deadlines
  • Resourceful and detail-oriented
  • Professional communication skills, especially with staff, vendors, etc
  • Strong written skills (website messaging, email communications, etc.)
  • Basic knowledge database management (Zendesk, social platforms, Slack)
  • Proficient skills with MS Office (Word, Excel, Outlook, SharePoint, OneDrive, OneNote)
  • Great attitude, eager and inquisitive nature, tenacious demeanor and self-motivator
  • Love for music, food and technology
  • Ability to work 15-20 hours per week on a part-time basis
  • Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people
  • Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others
  • Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude
  • Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches
  • Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough
  • Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness
  • Manage correspondence through Guest Services email accounts
  • Manage correspondence with Marketing Contest Winners via Guest Services email account
  • Manage brand/festival messaging for FAQs and update/build out festival backend with approved messaging
  • Assist Guest Services Manager in generating proper and accurate patron messaging for festivals
  • Assist Marketing Department in with feedback and collaboration onsite with guest service needs related to social media interaction
  • Assist Guest Services Department in all areas of Guest Services per event, as applicable
Live Nation Entertainment

10,001+ employees

Live entertainment and eCommerce
Company Overview
Live Nation Entertainment is the live entertainment and eCommerce company.