Practice Manager

Company:

Oliver Wyman

Description:

The Oppportunity:

The Europe Business Impact Team (BIT) supports the growth of Oliver Wyman Europe by seamlessly enabling regional business development and management activities.

The role is a 2-year fixed-term contract.

The Practice Manager/Business Impact Manager is a central role in the strategic and commercial development, operation and community building of the Transportation and Advanced Industrials practice. The role effectively orchestrates practice staff (Partners, affiliated consultants, specialists) and support provided by the infrastructure functions of Oliver Wyman (Human Capital, Finance, Marketing, Knowledge Services, …). The role provides support to the Regional Practice Head in managing the day-to-day affairs of the practice and is a go-to-person for all colleagues for practice-related topics. 

Note: Although the initial deployment of this Business Impact Manager role will be in support of our Transportation and Advanced Industrials practice, this deployment may change in the future according to business need

Responsibilities:

• Develop and leverage trusted relationships with practice leadership and teams, as well as relevant infrastructure teams
• Manage or support recurring activities that are important to the long-term success and smooth day-to-day running of the practice (not exhaustive)
  • Strategic topics, including
    • Development and implementation of strategies for commercial, corporate, or people development
    • Support of periodic planning activities
    • Delivery of strategic decision support analyses
  • Commercial activities, including
    • Key account planning
    • High impact opportunity management
    • Pipeline management
  • Business operations, including
    • Preparation and facilitation of internal meetings
    • Tracking and follow up of action items
    • Management of business to-do list, prioritizing tasks and initiatives
    • Execution of people management processes such as objective setting cycles
    • Execution of compliance processes etc.
  • Engagement and communication
• Manage or support ad-hoc initiatives according to the needs of the practice
• Identify and implement improvements including in strategic, commercial or operational processes, enhancing efficiency and effectiveness in day-to-day activities.
• Show leadership within the Business Impact Team, leading key internal projects or initiatives and enabling the success of fellow members for example through participation in learning and development initiatives, best practice sharing etc.
• Provide coverage where needed

Experience Required:

• The ideal candidate will possess 4+ years of experience in professional services; experience at a leading management consulting firm highly desirable
• Experience dealing with confidential and business critical issues

Skills and Attributes:

• Client Service Excellence: Delivers a high-impact, "10 out of 10" client service experience.
• Curiosity and Market Understanding: Demonstrates a strong desire to understand Oliver Wyman's business dynamics and the broader market context.
• Project Management and Solution Development: Independently manages and prioritizes multiple projects, leading the development of creative solutions that enhance business performance while meeting tight deadlines.
• Insightful Advising: Provides high-quality insights and acts as a trusted advisor to leadership.
• Effective Communication: Communicates with confidence and clarity, employing a constructive style in both spoken and written formats to engage diverse audiences.
• Self-Motivation and Leadership: Exhibits strong self-motivation and leadership qualities.
• Relationship Building and Collaboration: Builds and maintains trusted relationships with stakeholders, promoting open and respectful communication while effectively collaborating with colleagues across teams.
• Inclusivity and Diversity Advocacy: Exemplifies inclusive behavior and actively promotes equality and diversity within the team and the organization.
• Culture of Improvement: Identifies and shares best practices widely, fostering a culture of continuous improvement and innovation.
• Performance Enhancement and Coaching: Seeks opportunities to improve individual performance, coaches colleagues, and provides constructive feedback.
• Adaptability: Willingly responds to ad-hoc requests and projects.
• Bonus: Understands the dynamics of private capital or corporate mergers and acquisitions.

Technical skills

• Quantitative skills, and proficiency in Microsoft Office suite (in particular Excel and PowerPoint)
• Strong academic credentials, excellent written and verbal communication skills in English. Further languages helpful, but not required.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
 

• We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan offers hybrid working arrangements that provide both the flexibility of mobile working and the benefits for collaboration, personal connections and professional development of working in the office. Employees are authorized to work remotely. If needed, some teams also schedule weekly “anchor days” where the entire team meets in person at the site office.