Full-Time

VP – Merchant Risk Operations

Confirmed live in the last 24 hours

Upgrade

Upgrade

1,001-5,000 employees

Provides personal loans and cashback credit cards

Data & Analytics
Financial Services

Senior, Expert

Atlanta, GA, USA

Required Skills
Management
Requirements
  • Bachelor's degree in finance, business administration, or related field. Master's degree preferred.
  • 15+ years of experience in risk operations management within the financial services industry, with a focus on merchant risk.
  • Experience working with point of sale lending merchants.
  • Home improvement loan experience preferred.
  • Strong knowledge of risk management principles, practices, and regulatory requirements.
  • Excellent analytical and problem-solving skills.
  • Strong leadership and team management skills.
Responsibilities
  • Develop and implement risk management strategies for merchant risk for Home Improvement Loans.
  • Oversee the underwriting of potential merchants and own accountability for merchant performance
  • Monitor and assess merchant risk exposure and develop strategies to mitigate risks.
  • Collaborate with internal teams to ensure compliance with regulatory requirements and best practices.
  • Lead a team of risk management professionals to achieve departmental goals and objectives.
  • Synthesizing data such as dispute metrics, credit metrics, and overall feedback to make effective recommendations
  • Stay current on industry trends and best practices related to merchant risk management.
  • Work closely with other departments to ensure that merchant risk is effectively managed across the organization.

Upgrade, Inc. provides personal financial services such as loans, credit cards, and a rewards checking account, ensuring accessibility and efficiency in personal finance management. Praised for its rapid growth, the company was named the fastest growing credit card in America by the Nilson Report for two years running. This recognition underscores the company's commitment to technological advancement and customer satisfaction, making it a great place for those who value innovation and industry leadership in the fintech sector.

Company Stage

Series E

Total Funding

$357.2M

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

22%

1 year growth

41%

2 year growth

101%