Associate Business Analyst

Job Purpose

Explore an opportunity in our ICE Data Services Desktop Solutions group as an Associate Business Analyst in our Atlanta Headquarters.  The selected candidate will work with the Product Management team based in New York, in defining, prioritizing, planning, and executing the vision for our desktop applications targeting our core ICE Data Services Customers. The Desktop Solutions product offerings are global in scope and serve a broad section of the financial services industry. 

Responsibilities

• Prioritize requirements, engage in business analysis activities and create specifications to be used by development teams
• Work alongside product management to translate their vision into documents and wireframes
• Recommend improvements and new features for desktop and mobile applications
• Define functional requirements for entitlement system (user creation and billing workflows)
• Prepare training guides, release notes, and perform training for users
• Liaise with development and QA teams to deliver new features and resolve issues
• Perform UAT on new functionality or datasets
• Identify and communicate project risks and issues
• Collaborate with target market representatives, customers and partners to create powerful and compelling solutions for the marketplace

Knowledge and Experience

• Bachelor’s degree in Finance, Information Systems and/or Computer Science (or foreign equivalent)
• Knowledge of financial markets (minimum of 1+ year of experience); futures and energy markets a plus
• Previous experience as a Business Analyst or experience with CRM or entitlement functions desired
• Previous experience working with API's
• Requirements elicitation and documentation a must
• Able to create mockups/wireframes
• Must be able to supervise, organize, prioritize workload and work on numerous projects/tasks at one time
• Familiar with waterfall and agile methodologies
• Ability to work with technical teams (QA and development) as well as sales and end users
• Attention to detail, critical thinking, problem solving, and analytical skills
• Software: Jira and Figma (or other wireframing tool)
• Desire to work in both data/content and functionality projects
• Proactive and able to take initiative
• Ability to meet deadlines in a fast-paced environment
• Excellent written and verbal communication skills

Schedule

This role offers work from home flexibility of one day per week. 

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status. 

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