Account Manager
Confirmed live in the last 24 hours
United States
Experience Level
Desired Skills
Data Analysis
  • 3+ years of experience selling and or servicing both large and small startup companies
  • Strong verbal, written, and analytics skills
  • Highly passionate self-starter that's willing to develop and work a territory plan
  • The ability to work with Customer Success
  • Ability to communicate effectively with senior level (economic buyers)
  • Representing Opportunities to the company with an account plan to drive consensus
  • Familiarity with Salesforce and/or ChurnZero a plus
  • Ensure the ongoing success of a select named group of existing customer accounts
  • Maintain revenue and minimize churn from assigned accounts (gross retention)
  • Achieve revenue growth goals, producing incremental revenue from assigned accounts
  • Hit individual targets for Net Revenue Retention (NRR)
  • Maintain a positive NPS score among assigned accounts
  • Document and maintain accurate records of all customer interactions and current status via Salesforce and ChurnZero
  • Build account plans for maintaining customer happiness and increasing revenues
  • Complete complex sales process with mid-level and executive buyers
  • Build proposals for new revenue opportunities and handle contract negotiations
  • Quantifying value in the form of a return on investment or Business Case
  • Managing quarterly revenue contributions through a repeatable process (Sequence of events or Action Plan)
  • Serving as the virtual CEO to rally internal team members to serve emerging opportunities
  • Close business in a predictable manner leveraging MEDDIC sales methodology
  • Provide and maintain accurate forecasts via Salesforce

201-500 employees

Energy tech company
Company Overview
Arcadia's mission is to stop climate change by breaking the fossil fuel monopoly. Their technology is lighting a cleaner path forward for everyone, from everyday consumers and small businesses to the innovators building the next generation of energy products.
  • Competitive compensation and paid time off
  • Comprehensive medical, dental, vision, and FSA plans
  • Paid parental leave for everyone
  • Remote work opportunities
  • Professional development and ongoing feedback
  • Company stock options and 401(k)
  • Snacks, beverages, and regular lunches in the office
  • On-site gym, new parent, and wellness rooms in DC
  • Commuter benefits and secure bike storage
  • 100% clean energy match for all employees
Company Core Values
  • Build for good
  • Build for all
  • Build with urgency
  • Build for simplicity
  • Build togethere