Quality Assurance Officer

Job Description:

Job Title: Quality Assurance Officer - Investigations

Corporate Title: Assistant Vice President

Location: Jacksonville, FL

Overview

You will join Deutsche Bank’s Investigations Quality Assurance team as an Assistant Vice President, where your judgement and expertise help protect the integrity of investigations across the firm. In this role, you independently review complex misconduct, conduct, whistleblowing, regulatory, and operational investigations, strengthening consistency, quality, and regulatory defensibility. You work closely with investigation teams and senior stakeholders, providing balanced challenge and insight that drives better outcomes. This is a high-visibility role offering real influence and the opportunity to shape how investigations quality continues to evolve at Deutsche Bank.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift and volunteer programs

What You’ll Do

• Perform independent quality assurance reviews of investigations, including misconduct, conduct, whistleblowing, regulatory, and operational matters
• Provide clear, balanced feedback that strengthens investigation quality and supports defensible outcomes
• Identify recurring themes, root causes, and emerging risks, contributing to thematic reporting and insight
• Partner with investigation teams as a trusted advisor while maintaining appropriate independence
• Support the development and enhancement of investigations quality assurance standards, methodology, and guidance
• Contribute to regulatory engagement, internal reviews, and external quality assessments

Skills You’ll Need

• Proven experience in investigations, audit, legal, or quality assurance within a regulated financial services environment
• Demonstrated capability reviewing or overseeing complex investigations
• Strong analytical skills and professional judgement applied beyond checklist-based approaches
• Clear, confident written and verbal communication skills
• Ability to challenge senior stakeholders with credibility, tact, and professionalism

Skills That Will Help You Excel

• Experience with thematic analysis or regulatory reviews
• Interest in improving quality through smarter ways of working, including data, artificial intelligence, or tooling
• Collaborative mindset with the ability to build trust across teams
• Comfort working in sensitive, high-impact risk environments
• Continuous improvement mindset focused on raising standards

Expectations

It is the Bank's expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville, FL is $78,000 to $120,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees:  https://careers.db.com/life

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.