Client Service Coordinator

• St Elizabeth Care Agency 
• Address: 567 Foxhall Road, Ipswich IP3 8LX
• Salary: £25,937.19 per annum + on-call payments
• Hours: 37.5 hours per week
• Contract: Permanent, in Woodbridge, Ipswich and surrounding areas
• Reference: 0415 

Join Our Outstanding Care Team

St Elizabeth Care Agency, rated ‘Outstanding’ by the CQC, is looking for a Client Service Coordinator (Female*) to join our caring and supportive team. We provide tailor-made services to clients aged 18+ who need support living independently at home. All profits go to the hospice supporting people with progressive illnesses.

About the role

As a Client Service Coordinator, you will work collaboratively with the Care Agency office team in the ongoing development of new and current client services. You will provide direct care and support for clients and ensure the Care Planning system is up to date and accurate with client and worker information. The role includes working alternate weekends and providing ‘on call’ support.

What you’ll need

• Experience in a similar or senior care/support role
• NVQ Level 3 in Social Care or equivalent
• A kind, compassionate, and positive approach
• Strong organisational and IT skills
• A full clean UK driving licence, business class 1 insurance, and access to a vehicle

Benefits

• Competitive salary + on-call pay
• 45p/mile mileage reimbursement
• Full induction, ongoing training & support
• Employee Assistance Programme
• Blue Light Card eligibility for discounts
• Refer-a-friend bonus (£200) after probation
• Pension scheme
• Work for a service that supports the Hospice.

What our team says

Here’s why our carers love working with us:

• “The support and care we put in place for individuals in the community is fantastic.”
• “I like that money made by the agency helps fund the hospice.”
• “Approachable office staff, flexible working, and varied tasks.”
• “Working in a supportive team where I feel valued and make a positive difference.”

Who we’re looking for

We welcome applications from those with experience in roles such as Team Leader, Senior Carer, Care Supervisor, Field Care Supervisor, Lead Carer, Domiciliary Care Supervisor, Care Coordinator, Home Care Team Leader, Community Care Supervisor, Care Manager (Entry-Level), Senior Support Worker, Residential Team Leader, or similar health and social care roles.

How to apply

Ready to make a difference? Contact us for an application pack:

Email: [email protected]

Phone: 01473 707900

Closing date: 24 October 2025.

Immediate interviews available

*Please note: This female-only role is exempt under the Equality Act 2010, Schedule 9, Part 1, due to client needs. Applicants must have the right to work in the UK; visa sponsorship is not available.