Full-Time

Staff Product Designer

Confirmed live in the last 24 hours

Valon

Valon

201-500 employees

Technology-driven mortgage servicing platform

Fintech
Financial Services

Compensation Overview

$167.4k - $226.6kAnnually

Senior, Expert

Remote in USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Information Architecture
Requirements
  • 7+ years of experience in user-centered product design, with a strong portfolio of work.
  • Experience with large-scale platform products and collaboration tools.
  • Experience in designing B2B SaaS product
  • Ability to balance methodological rigor with scrappiness and creativity in a fast-paced environment.
  • Excellent written and verbal communication skills.
Responsibilities
  • Design in Ambiguity: Embrace the challenge of designing from the ground up, leading the creation of 0-to-1 user experiences for our upcoming infrastructure projects, while navigating evolving business requirements and ambiguity.
  • Think in Modularity: Lead the design of highly configurable system-level functionalities. Create small, interchangeable components that adapt to different use cases efficiently.
  • Consider Diverse User Roles: Advocate for the needs of user roles from IT professionals to Client Experience agents and back-office teams, through user-centered design. Ensure designs can scale and support varied user experiences.
  • Evolve Design System: Contribute to and refine Valon’s design system, ensuring consistency and scalability across all products.
  • Create Customizable Systems: Build flexible, user-friendly interfaces that empower subservicers to customize workflows, process management, and automation for both technical and non-technical stakeholders.
  • Simplify Complex Information: Design information architecture that simplifies complex loan data sets, making them easily accessible and contextually relevant for users—ensuring data is organized effectively.
  • Drive User Journeys & Prototyping: Develop and iterate on user flows, wireframes, and prototypes, ensuring design decisions are aligned with business and user needs—particularly for complex mortgage servicing use cases.
  • Champion Cross-Functional and Cross-Team Collaboration: Work with product, engineering, and business teams to ensure design solutions are feasible, aligned with objectives, and informed by insights from other teams.
  • Provide Design Mentorship: Collaborate with other Product Designers, providing constructive and motivating feedback that helps improve their skills and the outcomes of their work. Actively participate in design critiques to ensure quality and consistency across Valon products.

Valon operates in the mortgage industry, providing a platform that simplifies the management of mortgages for homeowners. The platform allows users to access real-time information about their mortgage options through a mobile-friendly and intuitive interface. Homeowners can explore their mortgage details without any commitment, making the process more convenient and transparent. Valon distinguishes itself from competitors by focusing on customer experience and offering responsive customer service, which is highlighted in user testimonials. The company generates revenue by servicing mortgages, which includes tasks like collecting payments and managing escrow accounts. Valon's goal is to transform the traditional mortgage process into a more accessible and efficient experience for homeowners.

Company Stage

Series C

Total Funding

$339.3M

Headquarters

New York City, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

17%

1 year growth

19%

2 year growth

33%
Simplify Jobs

Simplify's Take

What believers are saying

  • Valon raised $100M in Series C funding for platform development and expansion.
  • Adoption of AI tools can enhance Valon's 24/7 customer service capabilities.
  • Mobile-first strategies can improve Valon's interface for users preferring mobile management.

What critics are saying

  • Increased competition from tech-enabled mortgage servicers could erode Valon's market share.
  • New regulatory requirements may increase operational costs for Valon.
  • Valon's move to Midtown South may lead to higher operational costs.

What makes Valon unique

  • Valon offers a tech-enabled platform approved by Fannie Mae and Freddie Mac.
  • The company provides real-time, accurate mortgage information through an intuitive mobile interface.
  • Valon's customer service is highly responsive, enhancing the homeowner experience.

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Benefits

Medical, dental, & vision insurance plans

flexible sick days

Equity

Company holidays

Generous vacation policy

Laptop, custom accessories, & ergonomic equipment

Paid parental leave