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Full-Time

Staff Product Designer

Confirmed live in the last 24 hours

Valon

Valon

201-500 employees

Technology-driven mortgage servicing platform

Fintech
Financial Services

Compensation Overview

$167.4k - $226.6kAnnually

Senior, Expert

Remote in USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Communications
Requirements
  • 7+ years of experience in user-centered product design, with a strong portfolio of work.
  • Experience with large-scale platform products and collaboration tools.
  • Experience in designing B2B SaaS product.
  • Ability to balance methodological rigor with scrappiness and creativity in a fast-paced environment.
  • Excellent written and verbal communication skills.
Responsibilities
  • Design in Ambiguity: Embrace the challenge of designing from the ground up, leading the creation of 0-to-1 user experiences for our upcoming infrastructure projects, while navigating evolving business requirements and ambiguity.
  • Think in Modularity: Lead the design of highly configurable system-level functionalities. Create small, interchangeable components that adapt to different use cases efficiently.
  • Consider Diverse User Roles: Advocate for the needs of user roles from IT professionals to Client Experience agents and back-office teams, through user-centered design. Ensure designs can scale and support varied user experiences.
  • Evolve Design System: Contribute to and refine Valon’s design system, ensuring consistency and scalability across all products.
  • Create Customizable Systems: Build flexible, user-friendly interfaces that empower subservicers to customize workflows, process management, and automation for both technical and non-technical stakeholders.
  • Simplify Complex Information: Design information architecture that simplifies complex loan data sets, making them easily accessible and contextually relevant for users—ensuring data is organized effectively.
  • Drive User Journeys & Prototyping: Develop and iterate on user flows, wireframes, and prototypes, ensuring design decisions are aligned with business and user needs—particularly for complex mortgage servicing use cases.
  • Champion Cross-Functional and Cross-Team Collaboration: Work with product, engineering, and business teams to ensure design solutions are feasible, aligned with objectives, and informed by insights from other teams.
  • Provide Design Mentorship: Collaborate with other Product Designers, providing constructive and motivating feedback that helps improve their skills and the outcomes of their work. Actively participate in design critiques to ensure quality and consistency across Valon products.

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. The platform provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. By utilizing advanced software, Valon offers real-time information about mortgage options, enabling users to make informed decisions without any pressure. Unlike traditional mortgage servicers, Valon emphasizes quick and responsive customer service, ensuring that homeowners receive timely assistance. The company generates revenue by managing the daily operations of mortgage loans, including payment collection and escrow management. Valon's goal is to transform the mortgage industry by making it more accessible and user-friendly, ultimately empowering homeowners.

Company Stage

Series B

Total Funding

$157.1M

Headquarters

New York City, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

4%

1 year growth

4%

2 year growth

32%
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Simplify's Take

What believers are saying

  • Valon's recent funding rounds, including a $50 million Series A, indicate strong investor confidence and provide ample resources for growth and innovation.
  • The introduction of new leadership roles, such as the VP of Product, and initiatives like the 'Work From Abroad' policy, demonstrate a commitment to employee satisfaction and organizational development.
  • Valon's approval by Fannie Mae to service government-sponsored home loans opens up significant market opportunities and enhances its credibility.

What critics are saying

  • The highly competitive fintech and mortgage servicing sectors require continuous innovation to maintain a competitive edge.
  • Rapid growth and expansion, while promising, could strain resources and impact service quality if not managed effectively.

What makes Valon unique

  • Valon's customer-centric approach and mobile-friendly interface set it apart in the traditionally cumbersome mortgage servicing industry.
  • The company's emphasis on real-time, accurate mortgage information and responsive customer service provides a level of transparency and convenience that is rare among competitors.
  • Valon's technology-driven platform aims to transform the mortgage industry by making it more accessible and user-friendly, unlike traditional mortgage servicers.

Benefits

Medical, dental, & vision insurance plans

flexible sick days

Equity

Company holidays

Generous vacation policy

Laptop, custom accessories, & ergonomic equipment

Paid parental leave