Salary Range: 100000 to 120000 (Currency: USD) (Pay period: per-year-salary)

Ranger, revolutionizing software testing

Ranger is an AI-powered platform redefining QA. Our mission is to power testing for the world’s most ambitious engineering, product, and design teams so they can get back to building.

Some of the fastest-growing companies in the world (Clay, Suno, Dust, and more) use Ranger and we collaborated with OpenAI, which you can read about here. We’re also incredibly excited to announce $8.9M in total funding over two rounds of funding led by XYZ and General Catalyst.

How we’re already changing the game

Intelligent test generation: We automatically generate reliable and efficient Playwright tests by leveraging advanced LLMs.

Self-healing tests: Our system proactively identifies and resolves flaky tests, ensuring consistent and reliable test suites.

Improved failure insights: Get automated failure reports with likely causes, and easy-to-follow steps to reproduce the issue.

About the role

As our first Implementation Engineer, you’ll drive customer success by managing end-to-end testing pipelines using our AI platform. From initial onboarding through renewal, you’ll own the technical relationship with customers, transforming their requirements into reliable automated test suites.

This role requires a resourceful problem-solver capable of navigating complex technical challenges while building strong customer relationships. You’ll balance hands-on troubleshooting with strategic customer management to ensure our customers get the most value from our testing service.

As our first Implementation Engineer, you will:

Own the full customer technical journey from implementation through renewal, driving success across onboarding, integration, and ongoing optimization
Lead technical implementation projects, including AI test suite generation, configuration, and integration with customer CI/CD pipelines
Ensure test reliability through proactive monitoring, failure resolution, and workflow optimization
Drive customer health metrics and identify expansion opportunities through deep understanding of customer needs
Support pre-sales through technical demos, assessments, and proof-of-concept implementations
Develop custom solutions for unique customer requirements while maintaining scalability
Be the voice of the customer by capturing technical requirements, shaping product direction, and collaborating with engineering on platform improvements
Create and maintain customer-facing technical documentation and implementation guides

To succeed in this role, you’ll need:

Software development background with experience in test automation or web development
Experience with browser-based testing or demonstrated ability to quickly learn frameworks like Playwright
Ability to integrate Ranger into diverse dev workflows - from cloud CI/CD to on-premise runners and custom environments
Effective communicator with both technical and non-technical stakeholders
Proven ability to quickly learn new technologies and adapt solutions across different technical environments
Previous experience in customer-facing technical roles
High sense of agency and ability to prioritize work independently in a fast-paced environment
Growth mindset and a commitment to continuous learning
Ability to manage multiple customer engagements and prioritize effectively
Pragmatic decision-making that balances customer needs with technical feasibility

We value skills and mindset over specific credentials. Whether you have a CS degree, attended a boot camp, or are self-taught, we welcome diverse perspectives to contribute to our mission.

Implementation Engineer

Ranger

Compensation Overview

As our first Implementation Engineer, you will:

To succeed in this role, you’ll need:

Keyword Match