Unified Communications Analyst Mid

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Telecommunications

Job Qualifications:

Skills:

Critical Infrastructures, Information Technology (IT), Security Framework, Telecommunication Systems, Unified Communications

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Deliver solutions to complex problems as a UNIFIED COMMUNICATIONS ANALYST MID at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in systems engineering, you’ll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a member of our team you will help ensure today is safe and tomorrow is smarter. Our work depends on a UNIFIED COMMUNICATIONS ANALYST MID joining our team to provide state-of-the-art Information Technology (IT) engineering and management leadership to enable our customer to increase mission success and enhance mission capabilities in the critical areas of national security, law enforcement, intelligence, counterintelligence, and counterterrorism.

HOW A UNIFIED COMMUNICATIONS ANALYST MID WILL MAKE AN IMPACT:

• Performs site surveys to support VoIP platforms, MS TEAMS deployment, AVAYA legacy, Nortel Legacy, Analog, Digital and Pots line technologies
• Administers and troubleshoots Avaya modern and legacy platforms, Cloud Based Phone Systems; MSTP (Managed Secure Telephony Platform) systems, Nortel legacy, Analog, Digital and Pots line technologies.                                      
• Identifies equipment needed for deployment to support all lines of service.
• Updates trackers as required for proper configuration and installations of core system components and end points. Installs, tests, documents, and trains of newly installed solution
• Identifies potential problems and responding quickly to mitigate any impact on system performance
• Assists with asset accountability and UC system baseline, to include inventory tracking.
• Assists with all aspects of UC Operations and Maintenance tasks, while ensuring installation and maintenance standards are met.

WHAT YOU’LL NEED TO SUCCEED:

EDUCATION: Bachelor of Science in engineering, computer science, or other equivalent technical discipline (may substitute with commensurate work experience).

REQUIRED EXPERIENCE: 3+ years of related experience in the industry.

RELATED TECHNICAL SKILLS: Avaya Modern and Legacy Telephony Systems, MS TEAMs Application, Managed Secure Telephony Platform (MSTP) - Cloud Based Telephony System Administration, Cisco platform familiarization (Administration and Maintenance), Microsoft TAC familiarization, Power Bi Report Generation.

CLEARANCE: Top Secret level with the ability to obtain access to Sensitive Compartmented Information (TS/SCI)

LOCATION: 75% CONUS TRAVEL

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Rest and recharge with paid vacation and holiday

The likely salary range for this position is $91,811 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

75-100%

Telecommuting Options:

Hybrid

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans