Account Executive

About the Role

As the liaison between clients and internal agency departments, the Account Executive (AE) manages deliverables, quality and accuracy and manages internal and external deadlines. The AE also works with project management (PM) to align with client processes and timelines. The AE also works with project management to ensure agency work is developed in alignment with client processes and timelines.

What You’ll Do

Client Relationship & Communication:

• Liaises with client partners to discuss project execution with support from supervisor
• Attends and engaged in client meetings and participates as appropriate
• Prepares concise and accurate status and contact reports, outlining decisions, next steps, key dates, and deliverables.
• Engages with clients on tactical initiatives with support from manager
• Develops and maintains positive professional relationships with internal agency members
• Has the trust and confidence of day-to-day Clients for specific tasks (process, content feedback, estimates, etc.)
• Able to manage up appropriately with the right amount of information
• Develops in-depth knowledge of assigned category and stay up to date on relevant brand/category information to assist the team

Project Management & Execution:

• Responsible for ensuring that the account is organized and efficient.
• Runs tactical projects with supervision.
• Execution of Work: Consults with PM to meet deliverable deadlines.
• Aligns day-to-day project tasks with timelines, budget, and quality standards.
• Assists with reviewing projects for consistency with creative brief, client direction and feedback on the immediate or adjacent projects.
• Provide prompt, well-thought-out responses to project requests and follow-up questions. Manage expectations and effectively communicate updates. 
• Supports account team from creative brief development through final output.
• Understands and operates within established client and agency processes.
• Participates in the written tactical plan development as opportunities arise.
• Responsible for MLR submissions with internal/external MLR team, and able to help organize MLR feedback for the team.
• Monitor competitive activities and begin to understand what could enhance the brand

Financial Management:

• Works very closely with PM and finance group.
• Partners with PM to meet financial deliverable dates for estimates, invoices, and budgets.
• Attends and participates in regular meetings with finance and PM.
• Accountable for client estimates of new and existing SOW projects.

Internal Collaboration & Agency Operations:

• Cross-Functional Collaboration: Supports cross-functional team by managing client projects as appropriate.
• Agency Operations: Understands agency process, knows how the agency works, and how jobs flow through the agency.
• Establishes strong collaborative relationships with team members.
• Collaborates with cross-functional team daily to improve efficiency in status meetings.
• Owns and generates internal trackers and client reports with oversight.
• Exposed to and writes first drafts of project briefs and absorbs content.

Personal Attributes & Skills:

• Curious and engaged to learn the Client’s aspect of the business.
• Expert in internal and Client processes for projects and finances.
• Manages time effectively and is able to multi-task.
• Has high attention to detail and can set priorities with ease.
• Is proactive and adaptable.
• Has a great attitude overall, no matter the situation.
• Is curious in everything you do; especially about the brand and the business.

What You’ll Need

• 1+ years advertising agency experience
• Excellent communication and written skills both internal and external
• Able to write succinct emails with clear direction and next steps
• Ability to work autonomously with support as needed
• Excellent interpersonal skills
• Good organizational skills
• Attention to detail
• Ability to successfully multi-task
• Excellent financial skills (budgeting, estimating/tracking)
• Successful track record managing client assignments
• Working knowledge of agency functional areas
• Strong oral and written communication skills
• Positive, enthusiastic, and responsive

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

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