Facilities Coordinator

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Coordinator – JLL

What this job involves:

The Facilities Coordinator (FC) provides on-site business and facilities support for Cisco's showcase space, ensuring the highest standards of presentation, cleanliness, and functionality. This position supports the Facilities Manager and Workplace Operations team in managing day-to-day activities that enhance the employee and visitor experience. The FC plays a hands-on role in maintaining conference rooms, supporting events, coordinating vendor activities, and managing light facility maintenance. Due to Cisco's emphasis on presentation within this space, the FC will uphold exceptional attention to detail and a proactive approach to service delivery, acting as a professional ambassador representing both JLL and Cisco.

What your day-to-day will look like:

• Showcase Space Management: Maintain a polished, professional, and presentation-ready environment throughout the site aligned with Cisco's brand standards. Perform regular walkthroughs to ensure cleanliness, furniture alignment, and readiness of all client-facing spaces.

• Conference Room & Event Support: Support ongoing conference room resets, ensuring rooms are clean, organized, and technology-ready. Assist with event setups and teardowns, including furniture moves, layout adjustments, and audio-visual readiness.

• Dish & Pantry Operations: Collect, wash, dry, and return dishes to designated locations. Monitor and maintain cleanliness and organization in kitchen, pantry, and break areas, coordinating with janitorial staff to ensure high standards.

• Client & Visitor Relations: Deliver consistently high-quality service that meets or exceeds client KPI targets. Provide welcoming support to visitors, including greeting and escorting guests when the Events team is occupied.

• Facilities Operations: Support Smart Building systems operations, provide general handyman support (minor repairs, furniture adjustments, lamp changes), and monitor facility issues through the Help Desk system.

• Vendor & Administrative Coordination: Coordinate on-site vendor activities including maintenance, cleaning, and service providers. Assist the Facilities Manager with documentation, vendor management, purchase order processing, and preventative maintenance programs.

• Safety & Compliance: Ensure compliance with JLL and Cisco safety standards, policies, and procedures. Participate in workplace initiatives, safety programs, and operational improvement efforts.

Required Qualifications:

• 2+ years of experience in Facilities, Workplace Operations, or Hospitality support roles
• Strong customer service orientation and professional demeanor
• Ability to perform hands-on tasks, including light cleaning, event setup, and basic maintenance
• Ability to lift at least 50 lbs (carrying dishes, moving tables, etc.)
• Excellent communication and organizational skills
• Proficiency with Microsoft Office Suite and service request systems (e.g., Corrigo, ServiceNow)

Preferred Qualifications:

• Comfortable interacting with executives, visitors, and vendors in a showcase environment
• Basic understanding of building systems (lighting, HVAC, access control)
• High attention to detail with commitment to maintaining spaces that reflect Cisco's reputation for innovation and professionalism
• Team-oriented mindset with ability to work collaboratively with Facilities, Events, and Workplace teams
• Proactive and adaptable approach that anticipates needs and responds quickly to dynamic workplace requirements

Location:

Austin, TX

Salary:

$62,400

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.