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Senior Associate Engagement Manager
Posted on 10/5/2022
Experience Level
Desired Skills
  • Bachelor's degree, or comparable work experience
  • 2-3 years professional project management/engagement management experience
  • Track record of working with clients and internal stakeholders at all levels
  • Ability to maintain strong client focus
  • Ability to work in a fast paced environment
  • Excellent verbal and written communication skills
  • Passion, energy, and a collaborative work ethic
  • Proven ability to ramp-up quickly and be a self-starter
  • Proactively engage with Sales and Client Success
  • Determine scope of work based on solution requirements with both Client business & technical stakeholders
  • Create tailored Statements of Work (SOW) detailing services activities, resourcing requirements, deliverables, timing and budgeted hours
  • Determine services pricing based on level of effort
  • Confidently “sell” services offerings to Clients
  • Facilitate client workshops and sessions, presenting, and walking through our services offerings
  • Manage and properly set expectations with both internal and client stakeholders
  • Advocate on behalf of the Client and your team
  • Manage and drive a portfolio of projects from initiation to close
  • Define and maintain project plans identifying milestones, risks and mitigation strategies

1,001-5,000 employees

Company Overview
Bazaarvoice helps brands capture, analyze and act upon social data, and enables authentic customer-powered marketing.
  • Mental wellness matters - All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.
  • Improve your community and b:generous - We believe in investing our time and money to support our communities globally.
  • Embrace wellness and reward others - Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.
  • Paid sabbaticals - We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.
  • Recognition-based culture - We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.
  • Flexible work from home policies - The working world has changed. So have we.
Company Core Values
  • Customer is key - We see our own success through our customers’ outcomes. We approach every situation with a customer-first mindset.
  • Passionate pursuit of performance - Our energy is contagious, because we hire for passion, drive, and curiosity. We love what we do, which makes us laser-focused on our mission.
  • Transparency and integrity build trust - We believe in the power of authentic feedback. It’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
  • Innovation over imitation - We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.
  • Stronger together - We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company, we build a stronger community.