Full-Time

Associate Director

SAT Suite Program Operations

Posted on 9/18/2025

College Board

College Board

Compensation Overview

$56k - $95k/yr

Remote in USA

Remote

Candidates who live near College Board offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). Travel required 4-8 times a year to College Board offices.

Category
Business & Strategy (2)
,
Required Skills
Salesforce
Customer Service
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • 3–5+ years of experience in program operations, project coordination, grants management, or executive-level initiatives
  • Experience with project management, operations, and administrative work
  • Excellent organizational and planning skills, including attention to detail and the ability to effectively handle multiple tasks simultaneously
  • Strong analytical and organizational skills, including experience working with budgets, reports, and project tracking tools
  • A customer service mindset including a strong desire to influence and motivate others
  • Excellent written and verbal communication skills, with the ability to craft clear and concise messages
  • Proficiency with Microsoft Office Suite (especially Excel and Powerpoint), Google Workspace, and other collaboration tools
  • Familiarity with financial and contract systems (e.g., Workday, Salesforce) is a plus
  • Bachelor’s degree from an accredited university
  • Proactive, adaptable, and solutions-oriented
  • Able to work both independently and collaboratively across teams
  • The ability to travel 4-8 times a year to College Board offices or on behalf of College Board business
Responsibilities
  • Project manage the production of case studies, best practices, and testimonials that amplify SAT Suite value and customer success.
  • Implement and manage a system that captures purpose, cost, and outcomes for various expenses and investments within CRA in partnership with Finance and other divisions.
  • Track adoption, engagement, and renewals of the SAT Suite, ensuring data informs program refinement.
  • Build and maintain a shared CRA resource hub that integrates insights across K–12, State, and Weekend lines of business.
  • Standardize tagging, versioning, and onboarding protocols so staff can quickly access business-critical information.
  • Support various strategic initiatives as needed on behalf of division.
  • Launch and maintain centralized tracking of all major CRA program initiatives (SAT Weekend and K–12) to provide CRA Leadership with real-time clarity on progress, blockers, and risks.
  • Establish a standardized intake and documentation process, ensuring biweekly status updates and timely escalation of risks.
  • Coordinate key deliverables across internal and external stakeholder groups to ensure accuracy and timeliness.
  • Support the creation of standardized workshop kits (slide decks, facilitation guides, customer-customizable materials).
  • Implement a feedback loop (surveys, benchmarking reports) to ensure workshop quality and customer satisfaction.
Desired Qualifications
  • A passion for expanding educational and career opportunities and mission-driven work
  • Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
  • Clear and concise communication skills, written and verbal
  • A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
  • A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
  • A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
  • Authorization to work in the United States.

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INACTIVE