Full-Time
Lobby Hostess
Posted on 7/22/2025
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
Dubai - United Arab Emirates
In Person
 Customer Experience & Support (2) |
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- Welcome guests as they enter the hotel lobby with a warm and friendly demeanor.
- Offer assistance with luggage and provide directions or information about hotel amenities and services.
- Assist guests with the check-in process, ensuring a smooth and efficient experience.
- Answer any questions they may have about room reservations, hotel policies, or local attractions.
- Act as a concierge by providing recommendations for dining, entertainment, and sightseeing activities in the local area.
- Assist guests with arranging transportation, make restaurant reservations, and coordinate other guest requests as needed.
- Ensure that the lobby area is clean and tidy throughout the day.
- Monitor the lobby for any safety or security concerns and report any issues to appropriate personnel.
- Build positive relationships with guests by anticipating their needs and exceeding their expectations whenever possible.
- Address any guest complaints or concerns promptly and professionally, striving to resolve issues to the guest's satisfaction.
- Collaborate effectively with other hotel staff, including front desk agents, housekeeping, and maintenance teams, to ensure seamless coordination and guest satisfaction.
- Communicate any relevant information or updates to the appropriate departments.
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
Simplify's Take
What believers are saying
- Exclusive Resorts' stake accelerates Onefinestay's global luxury villa expansion.
- €500 million 7-year bond issuance at 3.625% strengthens financial position since August 2025.
- Ennismore partnership enhances lifestyle brands beyond traditional hotel segments.
What critics are saying
- Marriott erodes A Club retention, capturing 30% more business travelers within 6-12 months.
- Airbnb diverts 40% upscale villa revenue from Onefinestay and Squarebreak ongoing.
- Rising rates hike €4bn debt costs by 2-3%, breaching covenants in 18-24 months.
What makes All Accor unique
- Accor unites 5,836 hotels across 110 countries as Europe's largest hospitality company.
- ALL Accor integrates booking, loyalty, restaurants, and events for unified revenue growth.
- Asset-light model delivers digital, loyalty, and procurement expertise to hotel owners.
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Company News
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