New Account Manager

Employment Status:

Time Type:

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary:

The New Account Manager – Healthcare
Acts as the primary point of contact for customers in establishing new accounts within the healthcare sector. Collaborates closely with Marketing to identify potential clients and nurture leads, developing targeted strategies to win business from organizations not currently partnered with CSA Group. Leverages internal research tools to build and manage a robust sales pipeline, defines value from the client’s perspective, prioritizes opportunities, and crafts strategic outreach plans. Develops comprehensive customer profiles and call strategies that address why prospects are not yet working with CSA, proactively overcoming objections and clearly articulating CSA’s value proposition to secure new business.

Principal Duties & Responsibilities

• Develops new account relationships to achieve personal sales targets, promoting the full range of CSA Group services
• Independently identifies and solicits new business within an assigned territory using diverse lead-generation methods
• Annual goals are established for prospecting, quoting, and overall sales performance
• Re-engages former clients who transitioned to competitors, aiming to regain their business
• Collaborates with Technical Specialists and Operations teams to prepare detailed written service cost proposals
• Represents the company in professional associations and external organizations as designated by management
• Maintains a comprehensive contact list based on experience, reputation, and both assigned and self-developed relationships
• Submits periodic written reports on customer engagements, proposals, quotes, expenses, travel, and trade show activities, as well as delivers oral updates as needed
• Analyzes industry reports, competitive data, and territory insights to support strategic decision-making and reporting
• Works remotely as needed
• Occasionally manages challenging clients
• Frequently navigates tight deadlines and shifting priorities
• Must be willing to travel up to 50% of the time, including weekends when necessary
• Must possess a valid driver’s license

Preferred Education & Experience

• Bachelor’s degree and 6+ years of sales or relevant healthcare industry experience
• Familiarity with sales CRM tracking systems is advantageous
• Demonstrated ability to consistently exceed sales targets
• Experience interacting with senior-level executives in large organizations
• Skilled in creating clear, effective, and professional written communications and presentations
• Proven ability to plan, prepare, and execute complex strategies while managing multiple priorities
• Self-directed and highly organized
• Proven track record of handling confidential information appropriately
• Proactive and skilled in building new customer relationships
• Able to foster strong internal collaboration and effectively follow up on client needs
• Excellent time management and organizational capabilities
• Creativity and planning skills for events, projects, and conferences
• Highly motivated and goal-oriented with minimal supervision
• Proficient in Microsoft Word, Excel, PowerPoint, and CRM systems
• Able to respond to customer inquiries with timely and accurate cost proposals
• Professional, courteous, and customer-focused in all interactions
• Very good commando of German and English - spoken and written
   

What we offer:

• Flat hierarchies in a professional and intercultural corporate environment
• Opportunity to work from home and flexible working hours
• Attractive tasks, exciting projects and the opportunity to contribute your own ideas
• Fitness and health program for a relaxed balance to the daily work routine
• Lease a Bike
• Company pension plan and opportunities for further training
• Permanent direct employment and a future-proof job

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion.  We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued.  Please contact us at [email protected] if you require accommodation in the interview process.