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Full-Time

Billing Specialist

Posted on 6/18/2024

Storable

Storable

501-1,000 employees

End-to-end self-storage technology platform

Industrial & Manufacturing

Compensation Overview

$43k - $59kAnnually

+ Health coverage + 401(k) match + Flexible vacation policy + Company rewards + Parental leave + Mental well-being resources + Various other perks and benefits

Mid

Remote in USA

Category
Auditing
Financial Accounting
Accounting
Required Skills
Salesforce
Requirements
  • At least 3 years in a client facing sales or support role
  • High school diploma or equivalent
  • High attention to detail and sense of urgency
  • Able to manage multiple workflows and prioritize tasks
  • Critical thinking skills and strong analysis capability
  • Outstanding communications and interpersonal skills
  • Demonstrated ability to establish positive relationships and work effectively with all internal and external constituencies
  • Versatility, flexibility, and willingness to work within changing priorities with enthusiasm
Responsibilities
  • Create and maintain client accounts within Salesforce with a focus on accuracy
  • Respond promptly to internal requests for assistance with accounts, opportunities, and contact records
  • Review pending orders and customer requests to ensure an excellent customer experience
  • Fulfill or redirect customer requests and inquiries, escalating when necessary
  • Follow up with Sales and customers to resolve missing or incorrect information on opportunities
  • Audit all sales opportunities for accuracy and compliance
  • Create and process orders for new products from existing customers based on their current product selections
  • Facilitate quotes for additional add on products or services
  • Create data decryptions and archives of customer databases
  • Be familiar with new product and feature launches to support effective quoting of new offerings
  • Process all customer cancellation requests
  • Collaborate with Billing team to ensure timely and accurate billing
  • Facilitate the end to end license transfers process for our customers products and data when they buy or sell new facilities
  • Attend and participate in regular staff meetings
  • Collaborate with various teams to identify gaps and implement improvements to our processes and systems
  • Exemplify Storable company values
  • Reports to the Billing Manager (or Director of Billing and Sales Support in manager’s absence)

Storable offers an end-to-end self-storage technology platform that integrates facility management software, websites, marketing tools, search aggregators, tenant insurance tools, and payment processing services to optimize business growth and streamline operations for self-storage facility owners and operators.

Company Stage

N/A

Total Funding

$10M

Headquarters

Austin, Texas

Founded

2019

Growth & Insights
Headcount

6 month growth

4%

1 year growth

18%

2 year growth

40%

Benefits

Health, dental, & vision insurance

Life & disability insurance

HSA & FSA

Parental leave

Flexible work hours

Remote work option

PTO

401(k) with company match

Performance bonus

Professional development

INACTIVE