Full-Time

Case Worker Outreach

Updated on 7/21/2026

Brown University Health

Brown University Health

1-10 employees

Remote behavioral health care platform analytics

Compensation Overview

$19.97 - $32.96/hr

South Kingstown, RI, USA

In Person

On-site in Charlestown, RI; commuting required; driving required.

Category
Medical, Clinical & Veterinary (1)

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Requirements
  • Associate's degree, required. Bachelor's degree, preferred.
  • Two years direct experience treating persons with severe mental illness.
  • Read, analyze, interpret professional journals, policy and procedures and governmental regulations.
  • Clearly and cogently document clinical information in accordance with Gateway policy and procedure.
  • Write reports and general correspondence.
  • Effectively present information and respond to questions from professionals, managers, clients, family members and the general public.
  • Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Interpret a variety of instructions furnished in written, oral, and diagram or schedule form.
  • Analyze client and system information, evaluate staff, identify problems, establish facts, draw valid conclusions, develop options and strategies for resolving problems, monitor implementation and evaluate the problem solving process for effectiveness.
  • Ability to successfully complete all required training and certifications
  • Oral and written communication skills, including speech, grammar, spelling, and legibility are at sufficient level to ensure effective and appropriate communication.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals either manually or by use of a calculator.
Responsibilities
  • Assess and monitor consumers while inpatient at a psychiatric facility or incarcerated.
  • Conducts a mental status exam and risk assessment in preparation for discharge.
  • Assess the consumers response to inpatient care and discusses the results with the appropriate Hospital and Center staff.
  • Recommend treatment and disposition based on facts and data gathered in the clinical assessment.
  • Conduct and document screening assessment of new or readmitted consumers for presentation and review at ES disposition meetings.
  • Conduct record reviews to establish behavior patterns of long term inpatient consumers and recommends alternative placements when appropriate.
  • Coordinate and monitors treatment services for all assigned cases.
  • Provide hospital staff with comprehensive history of patient including past and hospitalizations and past and current treatment plan.
  • Communicate to hospital staff the recommendations of the GHI treatment program and psychiatrist and reports on the response of the hospital staff to the Gateway treatment.
  • Participate in treatment plan meetings and difficult case conferences.
  • Obtain release of information from patients to gather past treatment history in an effort to conduct an accurate assessment and diagnosis and to facilitate the coordination of appointments and/or referrals.
  • Coordinates and arranges treatment and services with other agencies and appropriate resources.
  • Coordinates discharge plans and services for clients returning to the community and ensures that they are carried out in a timely manner as identified in their plan of treatment.
  • Attend and acts a witness at Civil Court on behalf of the consumer and/or treatment team. Facilitates information and preparation for Civil Court as needed.
  • Coordinate all applications for long term care.
  • Provides short term casework and support to the consumer and their family while longer term services are secured.
  • Assists clients who do not meet criteria for admission to Gateway for necessary referrals.
  • Coordinates services for clients returning to the community, including intake, follow up psychiatric appointments, casework services appointments, transportation and referrals for psychiatric rehabilitation.
  • Identifies, recommends and consults regarding referral alternatives for consumers who do not meet criteria for admission to Gateway.
  • Ensures responsibly is assigned to all aspects of the discharge plan.
  • Provides all necessary information to staff upon discharge.
  • Ensures prison medical record is available as well as probation or parole status.
  • Obtains proper insurance authorizations from care managers as needed in securing treatment appointments upon discharge.
  • Ensures documentation compliance with licensure, contract and GHI guidelines.
  • Obtain proper insurance authorization as appropriate for discharge.
  • Ensure correct information transfer from hospital to Gateway.
  • Documents all inpatient admissions according to hospital tracking procedure.
  • Represent GHI at community agency meetings and ensure flow of information.
  • Actively discusses and monitors the status of Hospital admissions with hospital staff.
  • Works cooperatively with care managers of insurance providers.
  • Provides psychoeducational services to clients and their families/significant others, based on modality, frequency, participant and location specifications prescribed in the individual treatment plan. Services will include provision of information regarding mental illness, alcohol and substance abuse, effective parenting, behavior management as well as support groups for caregivers of individuals with behavioral health issues.
  • Educates consumers and their families on recommended program.
  • Educates consumers and their families on the how to access the GHI Emergency Services department in the event there is the need.
  • Provide education to outside agencies as necessary regarding GHI services.
  • Acts as backup liaison to Gateway Emergency Services and ES screenings teams at Pawtucket and Johnston sites.
  • Schedules duties in coordination with other ES clinicians and modifies work schedule as needed to ensure that the department is responsive to the consumer's needs.
  • Attends all necessary meetings.
  • Perform data collection as needed.
  • Performs other duties as assigned.
Brown University Health

Brown University Health

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Memoir Health provides a behavioral healthcare platform that enables home-based care for behavioral health and substance use issues. It helps health systems remotely manage patients with tools like remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and supports automated workflows and one-click referrals. The platform differentiates itself by automating care journeys and delivering integrated, outcomes-focused care within managed care and other healthcare networks, reducing administrative workload for clinicians. Its goal is to make care more proactive, accessible, and coordinated from patients’ homes, improving outcomes while lowering costs, and Memoir Health was later acquired by Lumeo Health in 2020.

Company Size

1-10

Company Stage

Seed

Total Funding

$7.5M

Headquarters

New York City, New York

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • Multi-million dollar annual investments expand academic-clinical integration.
  • Rhode Island Hospital and Bradley specialize in behavioral health training.
  • Outpatient networks align with home-based behavioral care coordination.

What critics are saying

  • TriZetto cyber incident disrupts Brown University Health billing March 2026.
  • Lyra Health erodes employer behavioral health market share in New England.
  • Medicaid redetermination disenrolls 20-30% behavioral patients ongoing.

What makes Brown University Health unique

  • STAT program offers free certification for entry-level healthcare roles.
  • Exclusive teaching affiliate of Warren Alpert Medical School at Rhode Island Hospital.
  • Community Health Institute delivers Rhode Island-focused proactive care initiatives.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Holidays

Paid Sick Leave

Productivity Bonus

Stock Options

Company Equity

Conference Attendance Budget

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Parental Leave

Loan Assistance

Professional Development Budget

Education allowance

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Commuter Benefits

Meal Benefits

Medical Insurance

Life Insurance

Disability Insurance

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