Full-Time

IT Support Specialist

Confirmed live in the last 24 hours

General Dynamics

General Dynamics

10,001+ employees

Aerospace and defense products and services

Cybersecurity
AI & Machine Learning
Aerospace
Defense

Compensation Overview

$97.8k - $132.3kAnnually

Senior

No H1B Sponsorship

Dayton, OH, USA + 6 more

More locations: Harrisburg, PA, USA | Philadelphia, PA, USA | Richmond, VA, USA | Columbus, OH, USA | Battle Creek, MI, USA | Fort Belvoir, VA, USA

Onsite from one of the following office sites: Ft. Belvoir, VA; Richmond, VA; New Cumberland, PA; Philadelphia, PA; Battle Creek, MI; Dayton, OH; Columbus, OH.

US Citizenship, US Top Secret Clearance Required

Category
Customer Success & Support
IT Support
IT & Security

You match the following General Dynamics's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Secret clearance, with Top Secret eligibility
  • DoD 8570 IAT II Compliant (CompTIA Sec+ CE)
  • High School Diploma or higher
  • 6 years of telecommunications experience
  • 6 years of progressive experience in the field of Information Processing
  • 3 years specializing in Information Processing
  • 2 years of concentrated, hands-on experience in installing, diagnosing problems, and training customers in the use of software and hardware
Responsibilities
  • Planning and delivery of customer support services including installation, troubleshooting, user assistance, and training
  • Diagnosing and resolving problems in response to customer reported incidents
  • Planning and analysis of work processes
  • Researching and reporting trends and patterns of problems
  • Developing training materials and performing computing/information system training sessions
  • Developing and maintaining problem tracking databases
  • Installing, troubleshooting, and maintaining hardware and software
  • Performing backup and recovery operations
  • Consulting with users to identify needs and requirements
  • Conducting feasibility studies and trade-off analyses
  • Preparing business cases
  • Ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices

General Dynamics operates in the aerospace and defense sector, providing essential products and services for national and global security through four main divisions: Aerospace, Marine Systems, Combat Systems, and Technologies. The Aerospace division manufactures high-performance business jets, while Marine Systems focuses on advanced naval vessels like nuclear submarines. Combat Systems produces land and amphibious combat vehicles and weapons, and Technologies offers IT services and cybersecurity solutions. The company stands out by integrating artificial intelligence and autonomous systems into its offerings, aiming to lead in defense technology evolution.

Company Stage

IPO

Total Funding

$29.2M

Headquarters

Reston, Virginia

Founded

1952

Simplify Jobs

Simplify's Take

What believers are saying

  • U.S. Space Force's $10M funding boosts General Dynamics' space-based defense capabilities.
  • GDIT's $5.6B Air Force contract enhances secure global information sharing solutions.
  • Gulfstream's contract with U.S. Air Force indicates strong demand for aerospace services.

What critics are saying

  • Data breach exposes vulnerabilities in General Dynamics' cybersecurity measures.
  • Increased competition from Lockheed Martin and Northrop Grumman in defense spending.
  • Reliance on antimony poses supply chain risks amid geopolitical tensions.

What makes General Dynamics unique

  • General Dynamics excels in integrating AI and autonomous systems into defense products.
  • The company offers a diverse portfolio across aerospace, marine, combat, and technology sectors.
  • Gulfstream jets set industry standards for performance and luxury in business aviation.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Flexible Work Hours

Professional Development Budget