Full-Time
Hospitality Assistant
WSH International Investments
Contract catering and brand portfolio management
Compensation Overview
£14.80/hr
London, UK
In Person
 Customer Experience & Support (1) |
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- Ability to work without supervision and take initiative over duties and tasks.
- Ability to serve guests efficiently and to a high standard.
- Ability to work on licensed bars serving alcoholic beverages.
- Ability to use coffee machines.
- Excellent product knowledge of food and beverages.
- Excellent communication skills.
- Strong time-management skills.
- Strong presentation skills.
- Strong customer-care skills.
- Ability to work supportively as part of a team.
- Support, monitor, and serve food and drinks to customers, clients, and guests throughout events.
- Ensure clean furniture, dining tables, and chairs are available and that presentation is maintained.
- Clean and polish cutlery, glasses, and crockery for the next event.
- Prepare hospitality food and beverage requests in designated meeting spaces in a presentable manner.
- Serve guests with a genuine and positive demeanor while providing efficient, high-quality service.
- Assist with ordering and deliveries as required.
- Prepare hospitality requirements, ensure all items are available, and report shortages to the line manager.
- Count and pack hired linen and event equipment for collection after the event.
WSH is a British holding company that owns a portfolio of brands in the food services and hospitality sector, with contract catering as its main business for clients like businesses and schools. It operates brands such as BaxterStorey, Benugo, and Searcys, delivering tailored meals and service and focusing on fresh, seasonal, locally sourced ingredients while managing costs. Unlike single-brand caterers, WSH uses a portfolio approach with brand specialization across corporate dining, restaurants, and cafes to gain scale in procurement and operations. Its goal is to provide dependable, high-quality food and service to a broad client base, while growing its brand portfolio and improving efficiency for clients and stakeholders.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- Benugo reported £145.7 million turnover for 2025, its highest ever in July 2026.
- BaxterStorey launched Chef Battle 2026, showcasing retention and culinary talent development.
- Chris Mitchell became BaxterStorey COO in June 2026, supporting execution during expansion.
What critics are saying
- Drax workers struck over pay in 2024, exposing recurring labor conflict risk.
- The Caterer named BaxterStorey for historical wage-payment errors, damaging compliance credibility.
- High dependence on large client contracts creates existential concentration risk if British Airways or Drax exits.
What makes WSH International Investments unique
- BaxterStorey, Benugo, and Searcys span corporate, travel, and premium heritage venues.
- British Airways extended BaxterStorey through 2035, signaling long-term client trust and operational depth.
- WSH scales through acquisitions, including bm family in November 2025 and Searcys integration.
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Benefits
Flexible Work Hours
Company News
As part of their ESG commitments, WSH launched a 'Supplier Code of Conduct' in which 11 targets were set in a bid to continually raise the bar on sourcing standards and transparency across the foodservice supply chain.
Westbury Street Holdings launched Mosaic, a subscription-based contract catering model, as part of a move to offer clients flexible solutions in a post-Covid workplace.