Global Head of Information Technology
Posted on 3/17/2023

501-1,000 employees

Cloud platform for life science R&D
Company Overview
Benchling's mission is to accelerate life science for the benefit of humanity. The company is building a modern R&D software for biotechnology research.
San Francisco, CA, USA
Experience Level
Desired Skills
  • 15+ years overall IT experience
  • 10+ years or more of IT management experience
  • Demonstrated ability to architect, design, implement, and operate IT solutions using cloud first technologies
  • In-depth knowledge of Information Technology principles, theories, and concepts to lead functional area(s) and provide modern solutions
  • Extensive knowledge of IT business technologies, IT operations, IT engineering, systems management, and service management processes
  • Broad technical knowledge to arbitrate and translate among all levels of technical, administrative, field, and business operations
  • Experience partnering with GoToMarket teams to ensure an efficient, insightful, and scalable business
  • Experience partnering with Software Engineering and Product teams to ensure scalable implementations of cloud platforms
  • Experience partnering with Security Teams to ensure IT services and assets are hardened, monitored, and managed appropriately for a high risk environment
  • Ability to lead, develop, empower, and mentor multiple levels of staff and management, performing functions across multiple disciplines
  • Ability to work across and lead distributed teams
  • Good communicator that is able to present and influence credibly and effectively to all levels of an organization, especially to key business partners and executives
  • Portfolio management and project management skills with a focus on consistency, on time delivery of services, efficiency, and effectiveness
  • Strong business insight, as well as strong analytical and critical thinking abilities to draw conclusions based on data
  • Self-motivated individual capable of working in a face-paced, dynamic environment
  • Detail and results oriented; skilled at both planning and hands-on execution
  • Ability to excel in a team-oriented, collaborative, and fast-paced environment
  • Excellent written, verbal, and presentation skills
  • Be an evangelist for a cloud-first, security-first approach to IT services, operations, and technologies
  • Be an evangelist for how modern business technologies, services, and automated processes can supercharge teams across the business
  • Deploy modern IT services and business technologies that enable seamless user experience while balancing scalability and cost efficiency
  • Develop and maintain IT services, working with Benchling's Security teams, that strengthen Benchling's security posture
  • Assess, architect and right-size the applications footprint to ensure a connected enterprise and trusted information flow between systems
  • Develop and manage the IT fiscal plan and budget, with detailed forecasting, analysis, and optionality
  • Research and develop innovative solutions to business problems, leading the change, and adoption of new processes, services and technologies
  • Partner with leaders and teams across the business to ensure the success of their initiatives
  • Oversee teams of technical staff who are responsible for the full lifecycle of IT services, from design, build, test, deployment, and retirement/refresh of technologies supporting IT services
  • Lead a data driven approach, using metrics and observability, to drive improvements in IT services and the IT workforce
  • Sponsor and/or lead special projects relating to ensuring successful delivery and support of IT Services
  • Ensure standards, documentation, and processes for IT services are created, deployed, and kept up to date
  • Establish and operate an IT governance / decision-making and collaborative operating model that promotes productive relationships with Security, Software Engineering, Product, Field Teams, Operations Teams, and business partners