Join our Global Technology Services and Support Team!

We are looking for a candidate with a combination of direct hands-on industry Cloud and ITAM experience. A background that combines technical and business aspects of hardware, software, end-to-end cloud management, and technical currency, and FinOps. The candidate will be passionate, persistent, and detail oriented with an ability to clearly articulate an objective view of the IT asset inventory, associated risks, and opportunities to enable business decision making.

This role is key to Manulife’s digital transformation, including evolving, maturing, and automating processes that manage our IT assets. The successful candidate will report directly to the Manager, IT Asset Management.

Responsibilities:

• Develop and implement asset management strategies, policies, and procedures for cloud-based IT assets.

• Track and manage the lifecycle of cloud assets, including procurement, deployment, maintenance, and decommissioning.

• Maintain an accurate inventory of all cloud assets, including software licenses, subscriptions, and virtual machines.

• Monitor and analyze cloud usage and spending to identify cost-saving opportunities.

• Collaborate with unit leaders on cost optimization strategies, including rightsizing resources and identifying unused or underutilized assets.

• Provide regular reports on cloud spending and usage trends to senior management.

• Conduct regular audits of cloud assets to verify compliance and identify any discrepancies.

• Develop and maintain documentation related to cloud asset management processes and policies.

• Work closely with IT, finance, procurement, and other groups to ensure alignment of cloud asset management activities with organizational goals.

• Use of cloud management platforms, asset management tools, and other technologies to automate and streamline asset management processes.

• Stay up-to-date with emerging trends and technologies in cloud asset management and recommend improvements to existing processes and tools.

Qualifications:

• A minimum of 5 years + of experience in IT asset management, with at least 2 years focused on cloud asset management.

• Experience with major cloud platforms (e.g., AWS, Azure, Google Cloud) and cloud management tools.

• Solid understanding of cloud computing concepts, technologies, and standard processes.

• Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.

• Proficiency in asset management software and cloud management platforms.

Certifications (Preferred but not required):

• IT Asset Management (ITAM) Certification (e.g., Certified IT Asset Manager - CITAM)

• Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, Google Cloud Professional Cloud Architect)

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment:

Values-first culture 

We lead with our Values every day and bring them to life together. 

Boundless opportunity 

We create opportunities to learn and grow at every stage of your career. 

Continuous innovation 

We invite you to help redefine the future of financial services. 

Delivering the promise of Diversity, Equity, and Inclusion 

We foster an inclusive workplace where everyone thrives. 

Championing Corporate Citizenship 

We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, OntarioHybrid

Salary range is expected to be between

$84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.