Full-Time

Lead Residential Counselor

Mental Health Services

Deadline 9/1/27
Vinfen

Vinfen

1,001-5,000 employees

Health and human services for disabilities

Compensation Overview

$24.60/hr

No H1B Sponsorship

Haverhill, MA, USA

In Person

Associate's

Category
Social & Community Services (1)
Required Skills
CPR
Infection Control
Medication Administration
First Aid

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Requirements
  • A high school diploma or equivalent is required.
  • A valid driver's license must be presented at the time of employment.
  • Incumbents must be at least 21 years of age, have maintained a valid United States driver's license for at least six months, and be able to pass a driver's screening background check.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and perform other physically active duties.
  • Must be able to lift at least 25 pounds using proper lifting techniques or a two-person lift.
  • Ability to operate a computer and office equipment such as a calculator, copier, and printer.
  • Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
  • Ability to assist Persons Served with tasks of daily living.
  • Ability to remain in a stationary position 50% of the time as needed.
  • Ability to bend, reach, file, sit, stand, and move around the facility.
  • Ability to speak, hear, and communicate with Persons Served, staff, and external representatives.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • Medication Administration Program certification is required within 150 days of hire.
Responsibilities
  • Provide direct service in a GLE/SIE residential setting and help Persons Served overcome barriers to and prepare for independent living.
  • Implement Persons Served Treatment Plan support interventions as coached and supported by the Team LPHA Clinician.
  • Assume administrative officer roles in the program to support the Program Director's duties and responsibilities.
  • Liaise with families as needed.
  • Support Persons Served in obtaining and understanding medical and psychiatric care as needed.
  • Administer Persons Served medications in accordance with Medication Administration Program policies and procedures.
  • Provide crisis interventions to Persons Served when needed.
  • Maintain the physical site and ensure a safe, comfortable, and clean environment.
  • Assist the Program Director in orienting Persons Served who are new to the residence.
  • Collaborate with Integrated Team members to address the needs of Persons Served.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches with Persons Served.
  • Adhere to safety, maintenance, Human Rights, and other operational policies and procedures.
  • Assume the Medication Officer, Safety Officer, or Human Rights Officer role as assigned by the Program Director.
  • Schedule and facilitate weekly group meetings for Persons Served in the residence, including menu input.
  • Perform primary grocery shopping weekly or as needed for the residence.
  • Comply with physical site licensing standards and regulations.
  • Store, administer, document, and dispose of Persons Served medication consistent with Medication Administration Program requirements, funding source regulations, and company policy, if applicable.
  • Ensure program compliance with Vinfen Medication Administration Program protocols.
  • Teach Persons Served medication management.
  • Create opportunities for Persons Served to participate in residence operations, including meal preparation and physical site maintenance.
  • Encourage social interaction among residents and help create a collaborative environment where Persons Served, family, friends, and others important to them are welcomed, respected, and valued.
  • Serve as a resource for neighbors.
  • Help Persons Served prepare meals.
  • Act as an advocate for Persons Served.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Complete all required documentation.
  • Contribute to the program's quality improvement goals and objectives.
  • Help Persons Served use crisis intervention techniques when necessary and access on-call backup when needed.
  • Support evidence-based and best practices for Persons Served, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Complete the Infection Control Inventory for the residence.
  • Assist the Program Director with organizing surveillance testing of staff and Persons Served as needed.
  • Complete incident documentation as needed.
  • Perform physical site maintenance activities according to the maintenance schedule.
  • Perform other related duties as assigned.
Desired Qualifications
  • An associate degree in a human service discipline is preferred.
  • One year of experience as a residential counselor in a setting serving Persons Served facing mental health challenges is preferred.
  • One to two years of job-specific experience in the human services field is preferred.
  • Bilingual or bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts