Full-Time

Salesforce Administrator

UK

Posted on 7/16/2024

OpenTable

OpenTable

1,001-5,000 employees

Online restaurant reservation and management service

No salary listed

Mid, Senior

Remote in UK

Remote work allowed.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Sales
Communications
Salesforce
Requirements
  • 2-5 years of Salesforce Admin experience (preferably in Lightning), with a focus on internal systems/business applications
  • Experience managing feature requests for Salesforce and advanced skills building Salesforce reports/dashboards
  • The ability to apply advanced automations to solve complex business problems
  • Experience with Salesforce integrations and their implications
  • Excellent verbal, written, and visual communication skills
  • Strong problem solving, judgment, and organizational skills
  • The capacity to grasp and learn complex concepts quickly and independently
  • The ability to prioritize multiple projects simultaneously without sacrificing attention to detail and while consistently meeting aggressive deadlines
  • Enthusiasm around implementing technical solutions that make OpenTable employees more efficient
Responsibilities
  • Partner closely with the Revenue Operations team to gather requirements, prioritize enhancements into sprints, and communicate with stakeholders about releases
  • Build strong working relationships and in-depth knowledge of our internal groups and their processes in order to identify areas of opportunity
  • Design new business processes that will improve operational efficiency across the organization
  • Support a dispersed team of remote Sales and Services team members who rely on SFDC daily to manage their customer interactions, territories, pipelines, and deals
  • Answer technical inquiries quickly and clearly every day
  • Support SFDC onboarding/offboarding processes
  • Act as a Salesforce subject matter expert and trusted advisor for all internal users, advancing issues as needed
  • Lead data stewardship efforts

OpenTable connects diners with a variety of restaurants through its online reservation service. Users can browse different dining options, read reviews, view menus, and make reservations easily. The platform is free for diners, allowing them to find and book tables at their favorite restaurants. Restaurants benefit from OpenTable by paying a subscription fee to be listed and may incur additional charges based on the number of reservations made. This dual revenue model provides a steady income for OpenTable, which is part of Booking Holdings, giving it a strong market presence. The goal of OpenTable is to enhance the dining experience for users while helping restaurants manage bookings and optimize their seating capacity.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$2.6B

Headquarters

San Francisco, California

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Uber enhances user experience with integrated dining and transportation services.
  • AI-driven chatbots improve customer service with instant responses and personalized recommendations.
  • Data analytics optimize restaurant seating and predict dining trends, increasing efficiency.

What critics are saying

  • Increased competition from Resy offering unique dining experiences like the Saratoga Supper Club.
  • Technical challenges in Uber integration may affect user satisfaction and adoption rates.
  • Privacy concerns from AI agents could impact user trust and engagement.

What makes OpenTable unique

  • OpenTable offers a seamless reservation experience with a comprehensive platform for diners.
  • The company provides restaurants with tools to manage bookings and optimize seating capacity.
  • OpenTable's integration with Uber creates a connected dining experience across multiple countries.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

401(k) Company Match

Flexible Work Hours

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
PYMNTS
Apr 1st, 2025
Uber And Opentable To Roll Out Connected Dining Offerings

Uber and OpenTable have partnered to create a connected dining experience that will include access to dining reservations, transportation and membership benefits. The offerings, which will be rolled out in phases throughout the year, will be powered by integrations of the ride-hailing and delivery services of Uber and the restaurant network of OpenTable, which is part of Booking Holdings, the companies said in a Monday (March 31) press release. They will encompass the Uber Eats, Uber and OpenTable apps and will be available in the U.S., Canada, the U.K., Mexico, Australia and Ireland, according to the release

PR Newswire
Mar 13th, 2025
Experience Unforgettable Spring Celebrations At Grande Lakes Orlando

Orlando's premier luxury destination will celebrate the spring with specially curated events and programing for guests and localsORLANDO, Fla., March 13, 2025 /PRNewswire/ -- Grande Lakes Orlando, the 500-acre luxury resort destination in the headwaters of the Florida Everglades anchored by The Ritz-Carlton Orlando, Grande Lakes and JW Marriott Orlando, Grande Lakes, will celebrate the spring with a lineup of seasonal themed events. Headlined by exciting Easter weekend programming. Grande Lakes Orlando invites all to participate in this year's spring programming, including experiences for Easter, Mother's Day, the Kentucky Derby, and more.Easter CelebrationsGrande Lakes Orlando will host extravagant events for the Easter holiday, with a weekend full of over-the-top themed events and dining experiences for everyone to enjoy, including:Grande Easter Egg Hunt: On Easter Morning , Grande Lakes Orlando hosts its annual Easter egg hunt on the scenic Da Vinci Lawn – the largest Easter egg hunt in Orlando. The event will take place from 10:00am-12:00pm for guests up to 12 years old. Reservations can be booked here.On , hosts its annual Easter egg hunt on the scenic Da Vinci Lawn – the largest Easter egg hunt in. The event will take place from for guests up to 12 years old

PR Newswire
Feb 25th, 2025
Waldorf Astoria Washington Dc Unveils First-Ever Cherry Blossom Suite And Exclusive Themed Offerings

Luxury hotel celebrates Washington, DC's Cherry Blossoms with seasonal accommodations and bespoke experiencesWASHINGTON, Feb. 25, 2025 /PRNewswire/ -- Waldorf Astoria Washington DC , the historic luxury DC landmark is thrilled to celebrate spring with its first-ever Cherry Blossom Suite. This reimagined 1,500 sq. ft. retreat stands as the crowning jewel of the hotel's seasonal offerings, featuring a spacious living room, an executive desk, an in-suite massage area, and a spa-inspired bathroom with a deep soaking tub."We are excited to debut our Cherry Blossom Suite, offering guests an unparalleled opportunity to experience DC's most iconic season," said Senih Geray, general manager, Waldorf Astoria Washington DC. "This luxurious suite, paired with meticulously crafted spring experiences, exemplifies our dedication to curating unforgettable stays that honor the rich culture of our nation's capital."Waldorf Astoria Washington DC will be a premier destination this spring, transforming into a breathtaking showcase of beautiful blooms and decor, exclusive packages, themed afternoon tea, spa treatments, and more.The Full Bloom Suite Retreat package, valued at $12,750, includes a two-night stay in the Cherry Blossom Suite, a 45-minute in-suite massage, exclusive after-hours access to the Clock Tower, a personal chauffeur, a chef-crafted box picnic lunch, a Concierge "Secret List" of hidden cherry blossom spots, and a Rituals Sakura Collection bath set, all for two guests

View from the Wing
Feb 25th, 2025
200% Bonus On Bilt Transfers To Hilton Coming March 1

Bilt is partnering with OpenTable (owned by Priceline aka Booking Holdings) on private dining rooms - last month was New York City restaurants, this month San Francisco:

PR Newswire
Feb 3rd, 2025
Cork Batter Roadhouse Brings Texas Bbq, Country Charm, And Live Music To Simi Valley

Boulevard Hospitality Group debuts its second Cork Batter location with a Roadhouse twistSIMI VALLEY, Calif., Feb. 3, 2025 /PRNewswire/ -- Boulevard Hospitality Group is expanding its Cork Batter concept with the opening of Cork Batter Roadhouse in Simi Valley. Following the success of its flagship near SoFi Stadium, this second location brings a roadhouse vibe with Texas-style barbecue led by Chef and Pitmaster Jimmy Weathersbee, live entertainment and unbeatable sports viewing

INACTIVE