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Full-Time

Assistant Store Manager

Sales

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Junior, Mid

Dayton, OH, USA

US Top Secret Clearance Required

Category
Customer Success Management
Sales & Account Management
Required Skills
Financial analysis
Customer Service
Data Analysis
Requirements
  • High School Diploma or Equivalent
  • 1-3 years experience
  • 1-3 of retail management experience (or customer-focused experience)
  • Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.
Responsibilities
  • Hires and builds strong teams by partnering closely with the Executive Director or Common Purpose Director to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.
  • Follows standard operating procedures around performance management when handling teammate discipline, appraisals, performance concerns, and making recommendations with respect to the termination and advancement of teammates.
  • Directly manages team in assigned departments (Apparel, Footwear, and Hardlines) and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach or MOD.
  • Leads through coaching and development by providing in-the-moment coaching by creating space for leaders to identify opportunities within the store or a specific task, allows them to think through actionable solution.
  • Point of contact for implementing training initiatives, bringing the vision and experience to life. Conduct one on one teammate conversations, assist with facilitating training workshops and conduct role play exercises to ensure all teammate are meeting the needs of the athlete.
  • Partners with peers to deliver a great Athlete experience in specialized areas of our business, i.e. Rockwall, MultiSport Cage. Social Fitting Room, Golf Services etc.
  • Regularly conducts data digs using financial and operational tools (e.g., Medallia, Peak Weeks, Intera, etc.) to uncover business trends beyond the surface and leverage insights when building out financial and operational strategies for the store; controls expenses and drives sales to maximize ROI.
  • Utilizes Legion guidelines, workload planner, and budget to build effective schedules across assigned departments to best serve the Athlete.
  • Cascades the company’s vision and provides direction enabling teammates to understand how their responsibilities and actions directly align to the Commom Purpose, Overall Performance, and Global Success of the organization.
  • Empowers teammates to identify challenges utilizing root cause analysis when reviewing data, trouble-shoots solutions, and helps them to understand and cascade the why behind our actions.
  • Responsible for meeting budgets in the areas of sales and profitabilty including all Profit & Loss (P&L) categories, metrics and overall store results.
  • Creates opportunities to get involved with the communities, hosting events, support volunteer opportunities, etc.
  • Actively recruits within the community to ensure the store’s teammates reflect the communities that it serves.
  • Takes time to gain a deep understanding of both industry and competitor trends to better prepare the teammates to serve the Athlete.
  • Supports Experience and Community Teams with in-store events.
  • Ensures the key strategies developed from our CSC partners are executed correctly and maintained through the product life cycle driving now business sales.
  • Oversees the planning, scheduling, and execution of all seasonal Gameplan sets and updates in assigned department(s).
  • Walks the store routinely to validate visual standards are being maintained, identifying any opportunities based on sell through, new receipts, sales trends and working with teammates to react quickly.
  • Educates and empowers the team to be technical experts by taking ownership of high standards; creates opportunities for them to learn and showcase their skillset, product knowledge, operational excellence, and visual execution; never overlooks an opportunity to celebrate achievements and highlight a teammate’s impact, contribution, or growth.
  • Drives the overall financial performance of the store by implementing strategies to improve through the areas of sales, expense, all P&L categories, metrics, and store contribution.
  • Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates.
  • Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect. Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.
  • Creates an inclusive store environment where everyone (teammates & athletes) feels safe, welcome, and encouraged to bring their best self to work.
  • Leads, directs, and develops a large workforce.
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a major retailer in the sporting goods sector, providing a variety of products such as sports equipment, clothing, and shoes. The company caters to a wide audience, including amateur athletes, fitness fans, professional teams, and outdoor enthusiasts, primarily in the United States. DICK'S operates both physical stores and a comprehensive online platform, generating revenue through the sale of its products. It offers financing options, like 0% APR for larger purchases, making it easier for customers to buy what they need. The ScoreCard loyalty program rewards customers for their purchases, promoting repeat business. DICK'S also prioritizes customer satisfaction with a Best Price Guarantee, ensuring competitive pricing. The company is dedicated to social responsibility, believing in the positive impact of sports on lives, and actively engages in community support and ethical practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • The extension of partnerships, like with the University of Tennessee Athletics and Synchrony, highlights DICK'S Sporting Goods' strategic growth and customer loyalty initiatives.
  • Opening next-generation stores, such as the 80,000 square foot location in Minneapolis, demonstrates the company's commitment to innovation and enhancing customer experience.
  • Strong financial performance, as evidenced by beating Wall Street targets, indicates robust business health and potential for growth.

What critics are saying

  • Economic uncertainties have led to a reduction in seasonal hires, which could impact customer service during peak shopping periods.
  • The recent cyberattack poses risks to customer trust and data security, potentially affecting the company's reputation.

What makes Dick's Sporting Goods unique

  • DICK'S Sporting Goods combines a strong physical retail presence with a robust online platform, setting it apart from competitors who may focus solely on one channel.
  • Their ScoreCard loyalty program and financing options like 0% APR through Affirm enhance customer retention and satisfaction, providing a competitive edge.
  • The company's commitment to social responsibility and community engagement, such as aiding Hurricane Helene victims, strengthens its brand image and customer loyalty.

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