Full-Time
Director of Ecommerce
Channel
Confirmed live in the last 24 hours
ChargePoint
1,001-5,000 employees
Operates extensive electric vehicle charging network
Compensation Overview
$117.5k - $228kAnnually
Senior
Los Gatos, CA, USA
- Bachelor’s degree in Business, Marketing, Ecommerce, or a related field; MBA is a plus.
- 5+ years of experience in ecommerce, digital marketing, or retail; 3+ years in a leadership role.
- Strong knowledge of ecommerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
- Expertise in SEO, SEM, email marketing, social media advertising, and analytics tools (e.g., Google Analytics, Adobe Analytics).
- Data-driven mindset with the ability to interpret and act on complex data sets.
- Proven track record of managing multi-million-dollar ecommerce budgets and achieving growth targets.
- Excellent leadership, communication, and project management skills.
- Familiarity with channel strategies and integrating offline and online customer experiences.
- Strong understanding of logistics, inventory management, and fulfillment processes.
- A creative thinker who can balance innovation with operational excellence.
- Develop and implement a comprehensive ecommerce strategy aligned with ChargePoint's business objectives and market trends.
- Stay abreast of industry developments, emerging technologies, and competitor activities to maintain a competitive edge.
- Collaborate with cross-functional teams, including marketing, sales, product development, and IT, to ensure cohesive execution of ecommerce initiatives.
- Drive channel marketing objectives.
- Set and monitor key performance indicators (KPIs) such as revenue growth, conversion rates, average order value (AOV), customer acquisition cost (CAC), and customer lifetime value (CLV).
- Optimize the ecommerce platform to enhance user experience, increase traffic, and improve conversion rates.
- Analyze website analytics to assess performance and identify opportunities for improvement.
- Build, lead, and mentor a high-performing ecommerce team, fostering a culture of innovation and accountability.
- Work closely with marketing and sales teams to develop integrated campaigns that drive ecommerce success.
- Oversee the functionality, maintenance, and performance of ecommerce platforms and related technologies.
- Ensure seamless integration of third-party tools and solutions, such as payment gateways, CRM systems, and logistics platforms.
- Collaborate with IT teams to maintain website security and compliance with data privacy regulations (e.g., GDPR, CCPA).
- Develop strategies to improve user experience, personalization, and customer retention.
- Implement and manage loyalty programs, promotions, and discounts to enhance customer satisfaction and engagement.
- Utilize customer feedback and insights to refine online shopping experiences.
ChargePoint operates one of the largest electric vehicle (EV) charging networks globally, with a strong presence in North America and a growing footprint in Europe. The company serves a diverse range of clients, including commercial businesses, fleet operators, and individual EV owners, and generates revenue through selling charging hardware, subscription-based software services, and maintenance. ChargePoint captures over 70% of the networked level 2 charging market in North America, significantly outpacing its closest competitor. The goal is to support the increasing demand for reliable EV charging infrastructure as more people adopt electric vehicles.
Company Stage
IPO
Total Funding
$865.5M
Headquarters
Campbell, California
Founded
2007
6 month growth
↓ -4%1 year growth
↓ -7%2 year growth
↓ -6%
Simplify's Take
What believers are saying
- Partnership with GM enhances ChargePoint's market presence in ultra-fast charging solutions.
- Integration with WeaveGrid optimizes energy usage, attracting environmentally conscious consumers.
- Affordable fleet charging solutions can capture a larger share of the fleet market.
What critics are saying
- Increased competition from new entrants could erode ChargePoint's market share.
- Ongoing legal investigation may lead to financial penalties for ChargePoint.
- Rapid technological advancements could render existing infrastructure obsolete, requiring significant investment.
What makes ChargePoint unique
- ChargePoint boasts over 13 years of experience in the EV charging industry.
- It operates one of the largest EV charging networks globally, with 118,000 locations.
- ChargePoint captures more than 70% of the networked level 2 charging market in North America.
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Benefits
Outdoor Activities - The Los Gatos Creek Trail is just steps from our campus. Bring your bike or your running shoes. Plus you can shower up after your workout.
Office Parties - Celebration is a part of our culture.
Pets - Every day is bring-your-dog-to-work day.
Health Benefits - We offer full medical, dental, and vision coverage.
EV charging at work - Drive an EV? Our parking lots are fully outfitted with charging stations, so you can plug in and charge up while you work.
Snacks and Beverages - Our fully stocked kitchens come with a wide variety of healthy (and not-so-healthy) snacks and beverages, plus we have an espresso machine.