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Lead Solutions Consultant, Global Strategic Accounts
Posted on 6/17/2022
Experience Level
Desired Skills
Social Media
  • Designing compelling solutions to address a customer's key business challenges, and presenting a desired future state and delivers a competitive advantage with measurable outcomes
  • Lead and document discovery sessions to understand the client's business objectives and desired outcomes
  • Present a vision of the solution, meeting the client's requirements that will drive adoption and growth
  • Lead client workshops which may include whiteboarding, Q&A sessions, and trials
  • Keep current on industry trends and competition
  • Continuously leverage internal learning and competitive intelligence
  • Understand industry verticals, department verticals, and challenges facing specific buyer personas within Sprinklr's target market
  • Develop a repertoire of client stories to convey the value of Sprinklr's solution to the customer, enabling champions to tell stories on our behalf
  • Sharpen the saw on pre-sales skills, as well as participating and attending trade events
  • 5+ years of relevant CX strategy and technical consulting experience
  • Experience in a presales role at a SaaS company managing large enterprise customers
  • Experience in marketing, advertising, customer care, business intelligence or commerce spaces
  • Familiarity with CRM, Marketing Automation, Business Intelligence and Social Media
  • Thought leader who has engaged in activities such as publishing white-papers, speaking at industry events, blogging, etc
  • Creative thinker who can bring to life a vision of how a customer can approach their Customer Experiences in new and exciting ways

1,001-5,000 employees

Sprinklr provides enterprise software for customer experience management.
Company Overview
Sprinklr's mission is to enable every organization on the planet to make their customers happier. The company is building a Unified-CXM platform for all customer-facing functions.
  • Compensation & Equity
  • Health & Wellness
  • Holiday & Unlimited PTO
  • Learning & Growth
Company Values
  • It's OK. Be fearless.
  • Sprinkle, don't shout. Keep moving forward.
  • Fix it, don't complain.
  • Never, ever give up. Ever!
  • Passionately, genuinely care.