Position Summary:

As a Solution Architect you are responsible for discovering customer requirements, validation of customer data, and providing product expertise in the form of software demonstrations and asking probing questions to understand customer expectations and the appropriate scope for implementation. You will be a deep technical expert on how SparkCognition software delivers technical value and how it is configured and deployed into customer environments. You will use your technical expertise and hands-on analytic capabilities to understand, communicate, and validate the customer’s data and environment against the solution requirements. 

Join us in:

• Partnering with Product and Services teams to stay up-to-date on capabilities, roadmap, and technical delivery
• Clearly messaging the technical value and limitations of our products in presentations and conversations
• Developing and delivering technical content to share across the broader team to help Marketing and Sales message the solution capabilities to both technical and non-technical audiences
• Gaining customer trust by asking pointed questions and being an excellent listener during calls and meetings
• Exceeding customer expectations with regards to responsiveness, professionalism, and honesty
• Validating and mapping customer technical requirements to SparkCognition product capabilities while taking into account the available data, IT infrastructure, and security requirements.
• Consolidating and communicating customer feedback to product and marketing teams
• Providing web and in-person product and data presentations and demonstrations of SparkCognition’s software to potential customers and partners
• Building and delivering demos using customer data to tell meaningful stories while documenting your work for both internal and external collateral 
• Keeping excellent documentation of all customer interactions
• Scoping and writing customer proposals and responding to RFPs
• Scoping and delivering Proof of Concept engagements using customer provided data

You’ll Have:

• At least 5 years experience as a software engineer, technical sales, technical consulting, data analyst, data scientist, technical program manager, or similar work experience
• At least 3 years demonstrated experience with Python and familiar with Jupyter Notebooks, Pandas, and other libraries to visualize and model data using cloud-based VMs (Google, Azure, AWS)
• At least 3 years experience in customer facing roles 
• A certificate or demonstrated experience in Data Science or Machine Learning
• Excellent written and verbal communication skills
• Excellent listening and documentation skills
• Demonstrated leadership in coordinating and driving cross-functional efforts 
• Flexibilitytotravel 20% or as business needs require

It would be great if you had:

• Experience working in industrial environments with direct exposure to industrial safety, operations, and equipment maintenance programs
• Experience with computer vision or vision-based AI modeling
• Experience or a desire to participate in public speaking and promoting thought leadership in the domain of applied AI
• Experience configuring and deploying cloud services for compute and data storage

What are the benefits and perks at SparkCognition? 

Our full-time employees and their loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights we offer to our U.S. full-time employees - we’d love to connect and share more! 

• Evolving culture with the opportunity to drive new ideas and technology
• Hybrid Work Environment 
• Stock Option Grants
• Generous Time Off Programs
• Medical Coverage, and Parental Leave Plans 
• Employer-Sponsored Lifestyle Spending Account
• 401k with Employer Match
• Monthly Technology Allowance 
• Newly renovated office spaces located near the Domain in Austin, TX and Pleasanton, CA - including fully stocked beverage and snack areas!
• Contract and temporary roles are not eligible for the above benefits.