ABCIA Commercial Operations Lead

GENERAL SUMMARY

The ABCIA Commercial Operations Lead is a critical role supporting the Global Commercial Development team as well as broader Global Market Access, Business Excellence & Operations, Commercial Development, and Insights & Analytics (ABCIA) organization. As a thought partner and strategic advisor, this role enables seamless alignment across functional priorities, drives operational efficiencies, and enhances communication and engagement across the function.

This role combines strategic initiative management, operational execution, and executive-level coordination to ensure the effective functioning of the ABCIA Leadership Team (LT). The Commercial Operations Lead ensures structured decision-making, governance of key business processes, and cross-functional collaboration across the team.

Reports To

Vice President, Hematology, Global Commercial Development, and supports the entire ABCIA Leadership Team

Direct Reports

No direct reports; however, this role will lead cross-functional efforts, influence senior stakeholders across CSL Behring, and collaborate with key internal and external partners.

Main Responsibilities and Accountabilities;

Strategic Leadership & Business Operations Support

• Support the VP, Global Commercial Development Hematology, by advancing cross-therapeutic area initiatives within Global Commercial Development
• Serve as a trusted advisor and strategic partner to the SVP, ABCIA and ABCIA Leadership Team, providing insights on functional priorities, organizational risks, and cross-functional alignment
• Lead annual strategic planning efforts, aligning objectives with enterprise goals and identifying opportunities for synergies, efficiencies, and resource optimization
• Oversee budget planning and management, facilitating transparency and alignment with ABCIA and enterprise priorities
• Support long-term planning for organizational evolution and operational refinement
• Coordinate and standardize governance processes across key decision-making forums to ensure structured preparation and follow-through
• Identify and implement continuous improvement initiatives using data and insights to drive efficiency

ABCIA Leadership Team Enablement

• Lead and optimize weekly ABCIA LT meetings, including agenda development, topic prioritization, and follow-up on key actions
• Track progress toward strategic goals and KPIs, ensuring timely and clear reporting to CSL Behring leadership
• Drive consistency in processes such as goal setting, budget tracking, and talent development in collaboration with Finance, HR, and other partners
• Support the preparation and delivery of management presentations, strategic updates, and executive reports (e.g., BoD requests, CSLB LT updates)

Executive Communications & Cross-Functional Coordination

• Act as a liaison between the SVP, ABCIA, ABCIA LT, and CSL Behring leadership, ensuring effective communication and functional alignment
• Coordinate internal and external stakeholder engagements, partnering with Communications, HR, and other teams as needed
• Develop and execute monthly ABCIA town halls, crafting compelling content and aligning leadership messaging
• Maintain a master calendar of ABCIA meetings and milestones, ensuring integration with key Commercial and R&D activities
• Bridge communication and collaboration gaps across ABCIA, enhancing alignment between Commercial, Medical, Market Access, and enterprise functions

Key Initiatives & Project Management

• Partner with the VP, Hematology, to support cross-TA global commercial development initiatives, ensuring alignment with broader commercial and enterprise strategies
• Lead or support high-priority, cross-functional projects, ensuring strategic alignment and measurable outcomes
• Identify and mitigate operational risks, escalating barriers to execution when needed
• Apply change management and organizational effectiveness approaches to enhance team collaboration and performance

Competencies & Qualifications

• Bachelor’s degree in business, life sciences, operations, or related field; MBA preferred
• 10+ years of progressive experience in cross-functional roles, ideally within life sciences or healthcare
• Strong business acumen and ability to translate strategic priorities into operational outcomes
• Proven experience managing complex programs or projects in a fast-paced, matrixed environment
• Trusted advisor to senior leaders, with executive presence and strong influencing skills
• Demonstrated ability to organize, lead, and execute across diverse teams and initiatives
• Exceptional communication skills, with experience crafting and delivering executive-level reporting and presentations
• Strong interpersonal skills and emotional intelligence, with the ability to foster collaboration across global teams
• Proficiency with digital tools and technologies that enhance team collaboration, tracking, and communication
• Data-driven, innovative problem solver who drives process simplification and continuous improvement

Why Join Us?

This role offers a unique opportunity to drive impact at a leadership level, ensuring operational excellence and strategic alignment across a critical function within CSL Behring. The Commercial Operations Lead will serve as a key partner to senior leadership, gaining exposure to high-level decision-making, cross-functional collaboration, and global business operations.

(Hybrid)

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.

Do work that matters at CSL Behring!