Full-Time

Machine Learning Engineer 1

Analytics, Insights, & Artificial Intelligence

Posted on 8/30/2025

Deadline 9/30/25
TD Bank

TD Bank

10,001+ employees

Offers banking, loans, and wealth management.

Compensation Overview

CA$96k - CA$153.5k/yr

Toronto, ON, Canada

In Person

Category
AI & Machine Learning (1)
Required Skills
Machine Learning
Risk Management
Data Analysis
Requirements
  • Undergraduate degree required
  • Advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science)
  • Sound knowledge of AI/ML engineering fundamentals
  • Sound knowledge of various AI/ML engineering frameworks, tools, processes and procedures
  • Sound knowledge of applications, systems, innovation, system design activities, best engineering practices, business/organization standards
Responsibilities
  • Provide expertise on fundamental engineering practices for the broader AI/ML engineering team
  • Interpret the meaning of new strategic directions and set objectives and measurements
  • Implement monitoring and feedback systems to evaluate progress and identify ways of making continuous improvements
  • Gather and analyze information or data on current and future trends of best engineering practices
  • Seek information on issues impacting the progress of organizational, engineering and process issues
  • Adhere to enterprise frameworks or methodologies that relate to activities for our business area
  • Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
  • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
  • Ensure business operations are in compliance with applicable internal and external requirements
  • Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
  • Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
  • Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
  • Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist
  • Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
  • Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
Desired Qualifications
  • Graduate's degree preferred with either progressive project work experience

TD Bank provides a wide range of banking and financial services in North America for individuals, businesses, and corporations. Core offerings include checking and savings accounts, credit cards, loans, mortgages, investment products, and wealth management. TD Bank emphasizes digital banking through online and mobile apps that let customers manage money, pay bills, deposit checks, transfer funds, and manage cards. Revenue comes from interest on loans, service fees, and investment income. The company differentiates itself with a broad product lineup, large North American footprint, and integrated services for both personal and business customers, plus a focus on digital accessibility. Its goal is to be a leading, accessible financial institution that helps customers manage and grow their money through convenient, everyday banking and investment solutions.

Company Size

10,001+

Company Stage

IPO

Headquarters

Toronto, Canada

Founded

1955

Your Connections

People at TD Bank who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Spanish mobile app launched 50% faster and 62% cheaper via GenAI, serving 400K users independently.
  • US Banking earnings rose 12% in Q2 2026, exceeding full-year EPS growth and ROE targets.
  • AI-driven value reached CAD 145 million with CAD 900 million in cost savings for fiscal 2026.

What critics are saying

  • Failed First Horizon acquisition costs $200 million in restructuring and $44 million in losses due to hedging failure.
  • Overreliance on Zenerate for Ascend training risks service disruption across 1,049 stores if vendor fails.
  • U.S. license revocation possible if AI Client GPS tool violates federal consumer protection standards in 2026 CFPB audit.

What makes TD Bank unique

  • Next Generation Store eliminates tellers, replacing them with universal bankers for deeper financial advice.
  • Ascend program uses generative AI from Zenerate for 200+ spoken roleplay scenarios to train staff empathy.
  • Disney Institute's Advice 360 training shifts metrics from sales to customer satisfaction and hospitality.

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Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Professional Development Budget

Mental Health Support

Wellness Program

Performance Bonus

Company News

EVOTEK Vietnam Technology Joint Stock Company
Jul 4th, 2026
TD Bank leverages AI to elevate human connection in branch banking.

TD Bank leverages AI to elevate human connection in branch banking. TD Bank is redefining the purpose of its physical branch network. The financial institution is shifting away from a transaction-heavy business model to focus on personalized financial advice and guidance. This evolution changes not only the physical layout of branches but also the way bankers converse with customers. Instead of using artificial intelligence (AI) as a direct customer-facing tool in branches, TD Bank is utilizing AI behind the scenes. The technology is being used to train branch employees to become better, more empathetic communicators. The evolution of the "next Generation Store" For years, TD Bank referred to its branches as "stores" to emphasize convenience. Today, the physical and operational structure of these locations is undergoing a major overhaul. TD Bank is phasing in its "Next Generation Store" design, which eliminates traditional teller lines and introduces a universal banker model. Currently, about 30% of TD Bank's network has transitioned to this new blueprint. The updated layout features multipurpose, height-adjustable desks. Bankers can stand for quick transactions or sit down for in-depth financial consultations. Replacing interrogations with strategic conversations. In the past, customer consultations relied on a decade-old tool called the "Customer Financial Assessment." This 36-question checklist acted as a financial census, asking intrusive questions about where else customers banked or who held their mortgages. In today's fast-paced environment, this long interrogation process is outdated. To solve this, TD Bank has launched a streamlined tool called "Client GPS." This new system reduces the conversation to just eight focused questions centered around financial well-being. Rather than pushing specific banking products, the dialogue now centers on holistic financial coaching. For example, a banker might analyze a customer's debt-to-income ratio and offer guidance on how to improve their credit score. The AI paradox: digital advice needs human validation. The pivot toward human-led advisory services is supported by consumer research. TD Bank's internal studies reveal that while more than half of consumers consult AI for financial advice, they do not trust it blindly. Customers still want a real person to validate the guidance provided by AI. Because of this, customers are willing to spend more time in branches to map out financial strategies with human advisors. How TD Bank uses AI to roleplay with staff. While some financial institutions are placing AI assistants directly on employee desktops during client meetings, TD Bank has chosen a different path. The bank is leveraging generative AI as a safe, highly effective training environment through its "Ascend" program. Powered by AI vendor Zenerate, the program allows branch staff to conduct out-loud roleplaying sessions with simulated AI "customers." Previously, bankers had to practice these scenarios with coworkers or managers, which could feel awkward or inconsistent. How the AI training works in practice: * Employees use a laptop to have spoken conversations with simulated AI clients. * The AI provides real-time coaching, pausing the session to suggest better phrasing or alternative guidance strategies. * Bankers can repeat simulated scenarios - ranging from basic inquiries to complex 401(k) rollovers - until they feel confident. * Once mastered, employees send the completed training module to their branch managers, who can review performance metrics and identify areas for future coaching. This virtual training space offers more than 200 distinct scenarios. It provides a consistent, low-stress learning environment across the entire retail banking network. Injecting disney-style hospitality into financial advice. To complement its tech-driven training, TD Bank is focusing heavily on hospitality. The bank recently gathered all 1,049 of its store managers at Disney World for a national summit. This event marked an ongoing partnership with the Disney Institute to retrain the bank's retail workforce. The training program, known as "Advice 360," teaches staff to prioritize customer service over hard sales. As TD Bank shifts its retail culture, its performance metrics are changing as well. The bank is placing greater emphasis on customer satisfaction surveys and specialized "advice scorecards" to measure the quality of the guidance employees provide. By blending Disney's legendary approach to hospitality with cutting-edge AI training, TD Bank aims to make its physical branches indispensable hubs for human connection and trusted financial advice.

Explore Dresden Canada
May 29th, 2026
Dresden Sidestreets Youth Centre announces purchase of former TD Bank building for new Community Hub.

Dresden Sidestreets Youth Centre announces purchase of former TD Bank building for new Community Hub. Home " Articles and tips " Dresden Sidestreets Youth Centre announces purchase of former TD Bank building for new Community Hub. May 29, 2026 May 29th, 2026 Dresden, Ontario - Dresden Sidestreets Youth Centre has reached an agreement to purchase the former TD Bank building in Dresden, Ontario, with plans to transform the space into the new Sidestreets Community Hub. The new hub will serve as a welcoming space for youth, families, and the broader community. Youth drop-in programming will be the first initiative launched, with plans to expand over time to include community events, family activities, workshops, meetings, senior activities and partnerships with local organizations. "This is an exciting and meaningful step forward for our organization and for the community," said Lori Ouellette, Board Chair of Dresden Sidestreets Youth Centre. "This space gives us the opportunity to expand youth programming while also creating a place where the entire community can come together. We see this as an investment not just in youth, but in the future of Dresden." "The Youth Centre has long been recognized as a valued nonprofit organization that provides meaningful programs, mentorship, and community-building opportunities for local youth. Their presence and ongoing initiatives contribute significantly to the social and cultural vitality of Dresden and the broader community. Securing this location will not only strengthen the Dresden Sidestreets Youth Centre's ability to continue offering these important services but would also enhance the vibrancy of the downtown core. Their investment in this property would support local revitalization efforts, increase community engagement, and contribute positively to the long-term growth and well-being of the area." said Mayor Darrin Canniff in a recent letter of support. Dresden Sidestreets Youth Centre has been serving local youth since 2000 and has built a strong reputation for providing safe, supportive programming. The new facility will allow for increased capacity, improved accessibility, and new opportunities for collaboration and community engagement. The transformation of the former bank building into a community hub also represents a positive step for Dresden's downtown core, bringing renewed activity and purpose to a well-known local landmark. Dresden Sidestreets Youth Centre would like to thank TD Bank for accepting their offer and working with the organization to help make this opportunity possible, Lawyer Stuart K Kiar and Realtor Karen Melton for their support and guidance throughout the process as well as Mayor Canniff and Councillors McGrail, Jubenville, and McDonald for their support of this project. The purchase and renovations of the new building will be funded by the sale of their current building. Work to prepare the building will begin in the coming months, with youth drop-in programming expected to launch as soon as the space is ready. Additional programming and community uses will continue to develop as the hub grows. About Dresden Sidestreets Youth Centre Dresden Sidestreets Youth Centre is a registered charitable organization serving youth in Dresden, Ontario since 2000. The organization provides safe, supportive programming focused on mentorship, life skills, and positive community engagement. Media Contact: Lori Ouellette [email protected] SHARE WITH YOUR FRIENDS Get in touch.

WFAE
Apr 7th, 2026
Amp Ballantyne receives new naming rights sponsor.

Amp Ballantyne receives new naming rights sponsor. Published April 7, 2026 at 4:38 PM EDT The Amp Ballantyne announced today that TD Bank is its new naming rights sponsor. The 5,000-person-capacity outdoor entertainment venue on the 500-plus Ballantyne campus will now be known as TD Amp Ballantyne. TD also plans to serve as the presenting sponsor of the venue's $15 ticket program. Woody is a Charlotte native who came to WFAE from the world of NASCAR where he was host of NASCAR Today for MRN Radio as well as a pit reporter, turn announcer and host of the NASCAR Live pre race show for Cup Series races. Before that, he was a news anchor at WBT radio in Charlotte, a traffic reporter, editor of The Charlotte Observer's University City Magazine, News/Sports Director at WEGO-AM in Concord and a Swiss Army knife in local cable television. His first job after graduating from Appalachian State University was news reporter at The Daily Independent in Kannapolis. Along the way he's covered everything from murder trials and a national political convention to high school sports and minor league baseball.

GlobeNewswire
Apr 6th, 2026
Vancouver hosts the 3rd u.s.-canada Chinatown Solidarity Summit from April 6-8.

Vancouver hosts the 3rd u.s.-canada Chinatown Solidarity Summit from April 6-8. 3-day summit brings together 65 U.S. and canadian leaders to advance cross-border collaboration, economic revitalization, and cultural preservation. VANCOUVER, British Columbia, April 06, 2026 (GLOBE NEWSWIRE) - The Vancouver Chinatown Foundation, in partnership with The U.S. Consulate General in Vancouver and presented by TD Bank Group, will host the 2026 Chinatown Solidarity Summit from April 6-8 at the Chinatown Storytelling Centre, located in Vancouver's iconic Chinatown. The summit will bring together 65 leaders from 22 Chinatowns across the United States and Canada for a focused, solution-driven exchange on revitalization and the future of historic Chinatown communities. Chinatowns across the U.S. and Canada continue to face shared challenges, including economic pressures, declining foot traffic, and the need to preserve cultural identity in rapidly changing urban environments. The Summit will convene leaders from community organizations, business, and cultural institutions to share insights, strengthen cross-border partnerships, and explore practical solutions to support long-term sustainability. It will serve as an important opportunity to discuss what has been accomplished since the last meeting hosted by Welcome to Chinatown in New York in 2024 (Report here) and before that in Vancouver in 2023 (Report here). "The future of Chinatowns depends on our ability to come together, share ideas and learnings, and work collaboratively across cities, sectors, and borders," said Carol Lee, Chair of the Vancouver Chinatown Foundation. "We're excited to share the progress we have made in the last 3 years since first hosting. Through the Solidarity Summit, we are bringing leaders together to share knowledge, strengthen partnerships, and build a collective path forward towards revitalization to ensure these communities continue to grow for generations to come." The program will feature panels and discussions on cultural preservation, economic empowerment, and coalition building, including: * Cultural and Historical Preservation/Reinvention * Economic Empowerment for Small and Medium-Sized Businesses * Strengthening Partnerships: Coalition Building for Systemic Solutions Participants will also take part in tours of Vancouver's Chinatown, including visits to the Foundation's gold standard community housing project Bob & Michael's Place, a landmark development that now provides more than 300 residents with safe, affordable homes and serves as a blueprint for physical revitalization that other Chinatowns can replicate. The Summit offers the opportunity to showcase the Vancouver Chinatown Foundation's broader revitalization efforts, including the Chinatown Impact Fund, a dedicated initiative aimed at supporting the longevity and growth of 100+ local businesses while preserving Chinatown's unique cultural identity. Delegates will also hear about Light Up Chinatown! Festival, now in its 6th year, has become a template for attracting younger generations and visitors to Chinatown businesses and culture. Held in partnership with the U.S. Consulate General in Vancouver, the 2026 Summit supports the ongoing revitalization of Chinatown communities and strengthens connections between them across the U.S. and Canada. "The United States Consulate General in Vancouver has been a strong supporter of these important cross-border conversations since they began in 2023," U.S. Consul General Shawn Crowley said. "By working together, leaders on both sides of the border can make their communities safer, stronger, and more prosperous to the benefit of people in the United States and in Canada." About the Vancouver Chinatown Foundation: The Vancouver Chinatown Foundation is a registered charity committed to the revitalization of Chinatown, one of Canada's most iconic neighbourhoods in the historic heart of Vancouver. The Foundation builds more resilient and inclusive communities by promoting the well-being of those in need, while preserving Chinatown's irreplaceable cultural heritage. Learn more at chinatownfoundation.org

Yahoo Finance
Apr 4th, 2026
TD Bank targets $365M from AI automation as institutional ownership rises to 52%

Toronto-Dominion Bank has been highlighted by Jefferies as a leader in AI adoption, targeting CA$500 million in revenue and expense improvements through automation. Institutional investors have increased their ownership stake to 52.37%, signalling confidence in the bank's technology-driven strategy. TD's AI initiatives include investments in TD AI Prism, Layer 6 development and a Wealth Virtual Assistant. The bank projects CA$55.4 billion in revenue and CA$15.8 billion in earnings by 2029, though this implies annual revenue declines of 5.7%. Analysts note that whilst AI-driven efficiency represents a key catalyst, TD faces elevated compliance, anti-money laundering and cybersecurity risks as it expands its digital operations. Simply Wall St Community members value TD's fair value between CA$122 and CA$190, representing potential upside from current levels.

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