Academic Program Specialist @ University of Maryland - College Park

Job Description Summary

The Academic Program Specialist for the Office of English Undergraduate Studies provides customer service and administrative support to the Director and Assistant Director of Undergraduate Studies, academic advising staff, and current and prospective English majors and minors. Serving as a point of resolution for the daily operations of Student Services, the Academic Program Specialist's duties include, but are not limited to:

1. Using professional judgment to respond to internal and external customer inquiries and concerns through e-mail, telephone, and other correspondence

2. Organizing and maintaining the appointment schedules for the academic advising staff using online scheduling software

3. Assisting with confidential and sensitive student record activities, undergraduate commencement ceremonies, and membership/record maintenance for the student group Sigma Tau Delta

4. Assisting the Director of English Honors with tracking student progress and course permissions

5.Selecting, training, and supervising up to three student employees

6. Assisting with all aspects of the Learning Outcomes Assessment process

7. Maintaining student listservs, creating and posting flyers for events of interest to students, and compiling a weekly undergraduate student e-newsletter

The position's fixed work schedule is 8:30 a.m. to 5:00 p.m., Monday through Friday.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Bachelor's degree AND One year experience in administrative staff work in which program coordination in a directly related field was a primary responsibility. OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Additional Job Details

Organizational Summary Statement:

The mission of the College of Arts and Humanities (ARHU) is to prepare versatile and visionary leaders equipped to address the complexities of the human experience, both globally and locally. Housed within ARHU, the Department of English teaches students how to think critically, communicate clearly and fearlessly. Equipped with a versatile and interdisciplinary liberal arts education, our students emerge from our classrooms well-prepared to navigate the complex landscape of the current moment.

The department’s faculty are premiere in their fields, boasting a body of work that includes award-winning digital media, scholarly essays, novels, short stories and poetry. Our faculty are regular recipients of Guggenheim fellowships, Mellon Foundation grants, NEA awards, NEH fellowships, the Rome Prize, the Whiting Award and American Academy of Arts and Letters awards.

The department is an inclusive gathering place for undergraduates, graduate students, faculty and the public. Our Center for Literary and Comparative Studies and BookLab are hubs for scholarly inquiry and partnership with other campus programs and off-campus entities. English regularly hosts readings by poets and novelists; colloquium, symposia, guest lectures and national and international conferences featuring distinguished scholars; as well as discussion groups for students and alumni and play readings and performances. Our majors are encouraged to explore a range of careers through internships, such as with the Maryland General Assembly and the Maryland Institute for Technology in the Humanities. We have a robust alumni program, ensuring continuity between currently enrolled students and those who have gone on to successful careers in marketing, law, medicine, IT, and higher education.

Licenses/ Certifications: Not required

Physical Demands: Sedentary work

Preferences: Experience working in a higher education setting and familiarity with Acuity Scheduling, Mailchimp, and Microsoft Excel strongly preferred.

Required Application Materials: N/A

Optional Application Materials: Resume

Best Consideration Date: October 2, 2025

Posting Close Date: October 3, 2025

Open Until Filled: No

Job Risks

Not Applicable to This Position

Financial Disclosure Required

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

ARHU-English

Worker Sub-Type

Staff Regular

Salary Range

$46,736.00 - $56,083.00

Benefits Summary

For more information on Regular Nonexempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regardingdisclosablebackground check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

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Academic Program Specialist

Office of English Undergraduate Studies

University of Maryland - College Park

Compensation Overview