Full-Time

Client Relations Specialist

Automotive Solutions

Confirmed live in the last 24 hours

S&P Global

S&P Global

10,001+ employees

Provides financial information and analytics services

Data & Analytics
Financial Services

Compensation Overview

$75k - $90kAnnually

+ Annual Incentive Plan + Sales Commission Plan

Mid

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Marketing
Customer Service
Requirements
  • Bachelor’s Degree or higher and/or equivalent work experience in related field, advanced degree preferred
  • 3-8 years of sales experience (data/autos) and/or client-facing experience with one or more areas within market representation, incentives, sales operations, marketing, parts and service, and procurement areas
  • Demonstrated ability to develop relationships
  • Ability to understand prospect workflow, strategy and objective to provide solution-based approach for successful outcome
  • Excellent communication and negotiation skills
  • Comfortable working remotely (self-starter)
  • Knowledge of sales CRM software to track sales opportunities and customer activity
  • Understanding of sales performance metrics
  • Strong knowledge of Microsoft Office (Word, Excel and PowerPoint)
  • Ability to work under limited supervision and handle multiple tasks
  • Ambition, initiative, drive, motivation, and a desire to succeed and grow professionally
  • Highly organized, detail-oriented and capable of effectively prioritizing tasks
Responsibilities
  • Responsible for account management as well as supporting new business development while ensuring stellar customer satisfaction
  • Ongoing generation of a sales pipeline matching S&P Global Mobility solutions to customer challenges to support overall revenue growth in line with quota
  • Work effectively and efficiently with internal product and consulting teams, account management teams, Marketing, and Sales Operations
  • Provide exceptional customer service for current products while implementing a comprehensive customer retention strategy, with a focus on growth/business development
  • Project management including client onboarding, and on-going client deliverables
  • Maintain in real time all sales activity in CRM platform with up to date information
  • Collaborate cross functionally with peers and colleagues to share best-practices and to ensure that the “voice of the customer” is reflected in marketing, product, operational and decision-making processes

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Global Market Intelligence, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and making a positive impact on society and the environment.

Company Stage

IPO

Total Funding

N/A

Headquarters

New York City, New York

Founded

N/A

Growth & Insights
Headcount

6 month growth

17%

1 year growth

6%

2 year growth

17%
Simplify Jobs

Simplify's Take

What believers are saying

  • S&P Global's strategic acquisitions and investments, such as in Novata, demonstrate a strong commitment to expanding sustainability solutions and enhancing their service offerings.
  • The launch of the India Research Chapter highlights S&P Global's focus on emerging markets, potentially leading to significant growth opportunities.
  • Their diverse revenue streams, including subscription-based models and transaction services, provide financial stability and resilience against market fluctuations.

What critics are saying

  • The integration of acquired companies like Visible Alpha may pose challenges in aligning technologies and cultures, potentially affecting service delivery.
  • The competitive landscape in financial analytics is intense, with rivals like Bloomberg and Moody's potentially eroding S&P Global's market share.

What makes S&P Global unique

  • S&P Global's comprehensive suite of services, including credit ratings, market intelligence, and indices, positions it as a one-stop solution for financial information and analytics, unlike competitors who may specialize in only one area.
  • Their commitment to corporate responsibility and ESG solutions sets them apart in the financial sector, appealing to clients focused on sustainable and ethical investing.
  • The acquisition of companies like Visible Alpha and World Hydrogen Leaders enhances S&P Global's capabilities in investment research and commodity insights, providing a competitive edge.

Help us improve and share your feedback! Did you find this helpful?