Sales Operations Manager

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Summary:

The Sales Operations Manager for Ad Channels & Operations (ACO) will serve as a strategic partner to the Ads Channel Partnerships, Indirect Demand Management (Deal Desk), and Ad Ops teams, supporting them in optimizing processes, driving operational efficiencies, and aligning indirect demand efforts with broader sales goals. This role is critical for enabling seamless execution across ad channels, enhancing deal processes, and improving campaign delivery through robust operational support.

Key Responsibilities:

• Lead relationship with ACO global and regional leaders to align their go-to market-approach/strategies with channel objectives.

• Develop business health metrics, reporting, and analysis to track programmatic campaign health and inform decision-making.

• Drive the development of best practices to drive rep effectiveness and improve demand generation and fulfillment within ACO.

• Streamline workflows and implement improvements to increase deal velocity and operational efficiency.

• Partner with cross-functional teams to enhance programmatic and operational capabilities and address gaps.

• Contribute to the creation of best practices that improve the quality of the demand generation and fulfillment activities that the ACO team leads

Qualifications:

• 8+ years of experience in sales operations and digital media.

• Proven experience supporting cross-functional teams in a collaborative role.

• Strong understanding of programmatic platforms, ad-serving technology, and/or Deal Desk processes.

• Exceptional analytical skills with a focus on data-driven decision-making, process improvement, and operational support.

• Excellent project management abilities, skilled at managing multiple workflows and deadlines in a fast-paced environment.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000 - $420,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversitybuilds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.