Sales Specialist

General Summary:

The Sales Specialist is responsible for positioning and selling specified ConnectWise solution(s) to new prospects and cross-selling to the existing customer base. This role works in partnership with the Sales team to drive revenue by generating pipeline and qualifying opportunities, then manage the sales cycle and/or assist in owning the opportunity.

Essential Duties and Responsibilities:

• Provides support to the Sales team, with a high attention to detail
• Researches, analyzes, and documents findings
• May influence others within the Sales team through the explanation of facts, policies, and practices
• Generate pipeline, with a focus on their solution specialty, but not limited to solely that solution(s) when appropriate
• Owns and manages specified opportunities of solution(s) that are (but not limited to) a certain threshold of quantity of product, ACV, unique industry, and any thresholds based on rules of engagement
• Collaborates with the Product team on Roadmap needs/prioritization that will generate future pipeline and ACV
• Collaborate with Marketing to create content, webinars, and other lead generation initiatives or messaging
• Assists with leading sales enablement for the sales floor of their solution(s) and/or releases that impact the value/positioning
• Gathers thorough discovery and collaborates with cross-functional teams to demonstrate value to the prospect
• Evaluates prospects needs and demonstrates their solution specialty to these needs to an appropriate degree
• Follows required CRM processes, documentation, and hygiene
• Engages and collaborates with Engineering on achieving a technical win and validation of value of the solution(s) of interest by the prospect/partner
• Participates and presents in recurring deal review meetings in alignment with forecasting requirements
• Meets and/or exceeds the monthly sales quota derived from the appropriate Sales Incentive Plan 

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently on projects and processes with general supervision
• Practical knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business and partner requirements
• Strong relationship building skills
• Ability to take a consultative approach to all interactions with prospects
• Organized, detail oriented, and self-motivated
• Demonstrated ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process
• Proven sales track record of success with the ability to identify opportunities and leverage internal and external resources appropriately

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 2+ years of relevant experience
• Preferred: Experience in relevant channels preferred: [Managed Service Providers (MSP), Value-Added Resellers (VAR), Office Equipment (OE), Technology Service Providers (TSP), Security (MSP+)] 

Working Conditions:

• Onsite/Hybrid/Remote depending on location
• 10-20% travel may be required