Full-Time
Business Development Representative
Teleperformance Spain
Customer experience and business services
Compensation Overview
€23.9k/yr
Barcelona, Spain
Hybrid
Relocation support is available.
Bachelor's
Category
 Sales & Account Management (1) |
|---|
Required Skills
Sales
Cold Calling
CRM
Salesforce
Data Analysis
Google Cloud Platform
Requirements
- Meet quarterly sales-qualified opportunity quota and daily and weekly activity targets.
- Manage assigned accounts to identify high-potential prospects and educate them on cloud offerings.
- Execute daily outbound calls and emails, including cold calling, to C-level decision-makers; establish rapport and assess needs.
- Gather technical requirements, align business needs with cloud solutions, and build value for subsequent sales steps.
- Maintain prospect and customer data in Salesforce, including leads, contacts, accounts, opportunities, and activities.
- Work toward team and individual key performance indicators covering productivity, conversion, opportunities, and pipeline.
- Document customer notes and deal details in Salesforce for stakeholder clarity.
- Have C2-level Danish and C1-level English proficiency, both written and spoken.
- Understand cloud computing concepts.
- Connect business challenges with appropriate technical solutions.
- Consistently succeed against an assigned quota in a professional, phone-based environment.
- Have experience in information technology outbound sales prospecting, effective cold calling, and managing a substantial account portfolio.
- Use Salesforce or another enterprise customer relationship management platform competently.
- Identify key decision-makers in conversations while maintaining interpersonal skills, integrity, and professionalism.
- Be goal-oriented, self-motivated, and tenacious in pursuing objectives.
- Understand the Nordic market, including its cultural nuances and business practices.
- Identify and target companies with growth potential.
- Navigate complex contexts using complex problem-solving skills.
- Analyze market trends and customer data.
- Build and maintain relationships with key stakeholders in the Nordic market.
- Manage complex stakeholder structures, including multiple agencies and skeptical customers.
- Understand the existing cloud ecosystem in each Nordic country and position Google Cloud as an integrated solution.
- Address sophisticated questions about return on investment and integration with other platforms.
- Understand local regulations, especially data privacy requirements such as the General Data Protection Regulation, and ensure compliant outreach activities.
- Tailor outreach strategies to clients' focus on data privacy and protection.
Responsibilities
- Identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.
- Serve as the first point of contact for businesses, proactively engaging prospects, building enthusiasm, identifying and qualifying business needs, and directing them to the appropriate sales path.
- Work toward individual targets as part of a larger sales team focused on growing the customer base across Europe, the Middle East, and Africa.
- Interact with customers primarily through outbound calls in a dedicated calling environment.
- Manage leads, contacts, accounts, opportunities, and activities in Salesforce.
Desired Qualifications
- Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
- Work effectively with others and share ideas and resources to achieve common goals.
- Exchange information, ideas, and messages through various channels and mediums.
- Understand and manage one's own emotions and the emotions of others to foster positive relationships.
- Consider and appreciate diverse perspectives and ideas.
- Evaluate information and arguments to make informed decisions based on data insights.
- Approach problems and challenges with a focus on practical and effective solutions.
- Apply an innovative, creative, proactive, and opportunity-oriented approach to problem-solving.
- Possess a BA/BS degree or significant equivalent practical experience.
- Have direct exposure to Google Cloud Platform solutions.
Teleperformance Spain is the Spanish operation of a global customer-experience and business-services company. It delivers customer care, technical support, sales, back-office processing, content-related operations, and other outsourced services for client brands. Multilingual teams support consumers and business customers across phone, messaging, digital, and operational channels. Delivery centers and remote teams are coordinated through workforce management, training, quality, technology, security, and client operations. Roles span customer service, sales, technical support, content operations, team leadership, recruiting, and business support.
Company Size
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Company Stage
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Total Funding
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Headquarters
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Founded
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