Associate Manager

Do you have hands-on experience producing localized PDFs and digital learning content through automated publishing workflows? Do you enjoy solving production challenges across multiple languages and digital learning platforms? Are you looking for an opportunity to help scale global learning products?

CFA Institute is hiring an Associate Manager, Localization Production & Delivery to own the day-to-day health, quality, and continuous improvement of our localization production workflows and outputs.

You'll work at the intersection of structured content, XML publishing and digital learning, helping transform translated content into high-quality PDFs, eBooks and Canvas learning experiences. This is not primarily a translation vendor-management role; you'll work directly in the production environment solving complex workflow challenges, improving automation and helping the team deliver localized learning products at scale.

What You'll Do

• Own and optimise localization production workflows across print and digital learning products.

• Oversee the production readiness and delivery of localized PDFs, ePubs and Canvas course content using automated XML publishing workflows, stepping in to resolve complex issues when needed.

• Diagnose and resolve complex production, formatting and rendering issues.

• Design, test, and implement improvements to publishing automation and workflows, including regression testing following system or workflow changes.

• Serve as a primary escalation point for complex localization production issues and provide advanced guidance and mentoring to Content Production Specialists.

• Work with Content Technology partners on cross-system improvements.

• Apply and reinforce accessibility and usability standards across localized print and digital outputs.

• Maintain documentation, standards and best practices for localization production.

What We're Looking For

• Demonstrable experience working directly with localization production workflows.

• Hands-on experience producing localized learning content, PDFs, eBooks or LMS content — not solely localization project management.

• Experience with XML-based publishing systems and publishing production tools such as InDesign, Typefi, or LMS content styling and configuration.

• Experience troubleshooting production issues across publishing workflows.

• Strong analytical and problem-solving skills with the ability to improve operational processes.

• Experience collaborating across Production, Editorial and Technology teams.

• Self-directed with strong ownership and attention to detail.

Why Join Us

• Help shape how CFA Institute scales localized learning to more learners, languages, and markets.

• Join at an important stage in the evolution of our localization capability, with opportunities to improve and establish production practices as we grow.

• Work at the intersection of publishing, structured content, automation, and digital learning alongside colleagues across Product, Content Production, and Technology.

• Have a meaningful impact on the quality, accessibility, and scalability of learning products used by a global audience.

At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:

Expected salary range: US - $83,000 - $110,000 per year

Actual salary within the stated range will depend on the individual's experience, qualifications, skills, location, and other job-related factors. Additional benefits include eligibility for an annual discretionary incentive bonus, a 12% employer contribution to a pension plan, and a comprehensive medical benefits package.

We offer a comprehensive benefits package to support our employees, including health coverage, generous time off, competitive retirement plans, flexible work options, and wellbeing and development programs. You can learn more on our careers site: Working at CFA Institute | Comprehensive Benefits

About CFA Institute

CFA Institute is the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we promote professional growth, uphold ethical standards, and help advance better financial markets. Join a global organization committed to putting investors first.

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Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply.

We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.

If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to [email protected] noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.