Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

With Stord, brands can sell more, save money, and reduce headaches.With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.

Join us to help empower commerce brands with the best end-to-end customer and delivery experience.

About the Product Owner Position:

Stord is transforming the face of supply chain management with our modern platform of tools covering Order Management (OMS), Warehouse Management (WMS), Consumer Experience (Pre/Post Purchase), Demand Planning, and more. Our Product team is dedicated to solving complex challenges in an industry dominated by outdated software, empowering our customers to Sell More, Save Money, and Reduce Headaches.

We are looking for a talented and curious Product Owner to join our team and play a pivotal role in advancing our platform as we expand. At Stord, the Product Management team enjoys a unique vantage point, witnessing their product in action both internally for our fulfillment operations and externally as a standalone SaaS solution for brands and 3PLs.

As a Product Owner, you will collaborate closely with our existing product and engineering teams, driving the development of new features, enhancing existing functionalities, and ensuring Stord remains a platform that delivers tangible value to our customers’ supply chains.

As a start-up, our team is relatively small, so it is important you’re someone who doesn’t shy away from a challenge and enjoys working quickly to reach a solution. This role offers a diverse range of responsibilities, spanning technical problem-solving, operational optimization, and stakeholder engagement to propel our product forward.

What You’ll Do:

Ship innovative features from ideation, and development, to launch
Work closely with other PMs, Design, Engineering and our leadership team to develop, articulate, and bring to life the vision for our product
Use continuous feedback from different stakeholders (brands, 3PLs, partners, our own operations team etc.) and market trends to regularly adjust and prioritize the backlog
Deeply understand needs of internal and external users to make educated decisions on feature prioritization
Scope, capture, and document clear requirements for new features, articulating user journeys and user stories to the engineering team
Closely partner with engineering, design, and cross-functional stakeholders to ensure software is built collaboratively and inclusively
Create comprehensive documentation that our customers, technical users, and marketing team can utilize
Become an expert on Stord’s technology
Be the voice and champion of the customer, helping transform these needs into innovative solutions
Work with the product team to build processes and a strong culture

What You’ll Need:

Self-starter with the ability to grasp complex concepts related to fulfillment and warehouse management and drive product initiatives forward.
Experience taking ideas from conception to launch in resource-constrained environments.
Excellent communication skills to articulate user needs, product value, and engineering scope effectively.
Familiarity with navigating product and development systems, as well as industry related systems.
Proven ability to generate fresh ideas and drive product innovation.
Strong prioritization skills and capacity to make tough decisions.
Independent yet collaborative approach to working across teams.
Analytical mindset with a blend of strategic thinking, user empathy, and business acumen.
Passion for the logistics or supply chain domain and solving industry-specific challenges.

Preferred Experience:

1-5 years of experience on a product management team.
Prior startup experience and familiarity with its fast-paced dynamics.
Background in Supply Chain Technology (WMS, OMS, TMS, ERP).
Experience in crafting and optimizing product roadmaps.
Understanding of web technologies and digital platforms.
Hands-on involvement in all stages of the product lifecycle.
Technical proficiency with software development and web technologies.

#LI-Remote

Culture Snapshot:

Our team is passionate about sitting at the intersection of enterprise technology and global logistics. The Stord company culture is electric, and we are proud to offer a career experience that will make you excited to come to work every day. We are creating an environment of continuous improvement through collaboration and diverse thinking by solving challenging problems and working with talented and smart colleagues. At Stord you will have daily opportunities to learn and inspire those around you. You will be surrounded by a team of self-starters who are motivated to have an impact through driving results.

Below are a few perks of joining our team:

Competitive salary and bonus
Friendly, Passionate, and Intelligent Employee Base
Creative Problem Solving and Entrepreneurial Thinking
Fast-Paced Environment
Low-Ego, Solution-Driven Culture
Community Involvement and Volunteer Opportunities
Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More

Benefits:

401(k)
Medical, Dental, and Vision Insurance
Life and Disability Insurance
Health Savings Account (HSA) option
Employee Assistance Program (EAP) - Mental Health Resources
Paid Parental Leave
Gym Stipend
Paid Time Off
Paid holidays
And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Product Owner

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