Sales Development Representative

What's the opportunity? 

As a Sales Development Representative, your role is to lay the foundation for Intercom Sales by engaging with prospects and customers, helping them understand the value of Intercom, and moving them forward in the sales process. As Intercom's first point of contact, you play a key role in building the Intercom brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting.

We strongly believe in the overall growth and continued development of each new hire. In joining the Sales Development team at Intercom, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career in sales.

What will I be doing? 

• Providing a great experience for Intercom’s prospective customers
• Engaging with potential and current customers to assess mutual fit
• Working closely with Account Executives to build pipeline and drive deals
• Maintaining an up-to-date knowledge of our product and its value to customers
• Demonstrating an ability to attract new customers
• Working with other functions to improve business processes
• Engaging in team development and mentoring

What skills do I need? 

• 0-3 years of work experience (Sales and/or SaaS experience is a +)
• Excellent written and verbal communication
• Exceptional listening skills combined with the ability to synthesize information
• Strong organization and time management
• Intellectual curiosity and problem solving
• Collaborative and coachable
• Highly motivated and self-driven
• Fluency in Portuguese or Spanish required, with a strong preference for Portuguese.

Bonus skills & attributes 

• Bachelor's Degree preferred
• Familiarity with these systems and tools: (SFDC,Outreach, Dialpad, Zoominfo)

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Open vacation policy and 10 corporate holidays
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.

The base salary range for candidates within the Greater Chicago Area is 69,000 - 83,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).