Medical Director @ Bond Vet

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

To achieve our vision, Bond Vet is currently seeking an Medical Director to help lead the medical operations of the Clinic

The Medical Director ensures patients receive a high standard of care and that Clinic team members work collaboratively in a positive workplace environment. The Medical Director is client-oriented, an excellent communicator and a natural mentor to all members of their team.

The Medical Director partners with their Clinic Manager and reports to the Regional Director of Operations to ensure the holistic success of their Clinic.

In addition to these leadership duties, the Medical Director fulfills the responsibilities of an Associate Veterinarian.

Responsibilities

Ensures the delivery of the highest quality (safe, effective, patient and client centered, timely, efficient and equitable) veterinary care by all team members
Mentors and develops Associate Veterinarians to be their best through side-by-side coaching, feedback sessions and regular case discussions
Participates in a Performance Improvement Process to address performance issues if and when they arise within their team, thereby maintaining a high performing team
Organizes and conducts regular doctor and team meetings to foster and strengthen positive hospital culture
Acts as a thought partner and contributes to the development of new practice protocols and guidelines and implements them in an efficient and engaging way
Partners with Clinic Manager in delivering an excellent client experience including the handling of client complaints when applicable
Participates in talent acquisition efforts for Doctors and, when appropriate, support staff to ensure the recruitment of the highest caliber of veterinary talent
Creates and maintains the Clinic Doctor Schedule to balance the needs of the hospital and of their Associate Veterinarians
Acts as an ambassador of Bond Vet within the veterinary community and the public at large

Skills of this leader include;

Adaptable- A lifelong learner who is continuously developing the skills and perspective required to meet the needs of the team and hospital.
Business acumen - Comfortable with financial conversations and how good business is related to good medicine
Client Focused - Acts with both external and internal Customers in mind. Uses Client feedback to improve service
Communication Skills - Communicates clearly in both verbal and written formats
Conflict Management - Doesn’t shy away from healthy conflict and can settle disputes equitably
Developing Direct Reports - Has an awareness of the aspirations and development goals of those on their team and can push them to take on challenging tasks and assignments to support their growth
Directing Others - Sets clear expectations and distributes workload in a way that is equitable and challenging and maintains communication about work and results
Drive for Results - Takes initiative. Can be relied upon to meet or exceed objective goals. When something is not working well, able to take the lead in troubleshooting/working on solutions as well as contacting the next level up for help.
Effective Teambuilder - Blends individuals’ strengths and creates a strong Team spirit. Frames success in terms of the whole Team. Fosters openness and a sense of belonging
Hiring & Staffing - Is effective at evaluating potential candidates and selects only the strongest fits for the organization
Managing Vision & Purpose - Communicates vision in a way that is inspiring to those on their team. Breaks larger goals into chunks to celebrate and encourage progress and momentum. Understands what motivates the members of their team and uses this knowledge to create a climate of excellence
Peer Relationships - Is able to quickly build strong relationships with team members both new and established. Is collaborative; can solve problems in a way that is fair to other groups. Can deliver candid feedback in a way that is well received
Prioritization - Good time management skills. Able to determine which issues require immediate attention and action.
Regulatory Compliance (DEA/State Practice Act) - has awareness of legal and regulatory requirements and ensures awareness and compliance of team members
Safety Management - fosters a culture committed to the safety of team members, pets and clients
Self Aware. Has self knowledge of strengths and weaknesses. Proactively seeks out feedback from team members and peers and develops action plans to address any concerns that arise.
Veterinary Quality - Understands the factors that contribute to overall Quality of Care and works successfully to fortify them throughout their Clinic

Qualifications

Veterinary Medical Degree (DVM/VMD or foreign equivalent)
State licensure that is in good standing OR eligibility for such licensure. To include all states for clinics under supervision.
DEA licensure and Controlled Dangerous Substances (CDS) certificate if needed for all states for clinics under supervision.
3-5+ years of clinical veterinary experience preferred
1+ years of Leadership Experience preferred

Currently working elsewhere? We get it - the vet world is small. We’re committed to a confidential and positive experience. Just looking to chat? Let’s grab a coffee or hop on the phone. Email our Team at [email protected]

Our Values:

We’re obsessed with pets: The love we feel for animals drives us to do our best. We work with initiative, positivity and warmth to bridge the gap between human and pet, focusing on wellness to keep a better, stronger bond.

We work as a team: We’re knowledgeable, friendly, and passionate about a better veterinary experience. We jump at the opportunity to help one another and seek out opportunities to team up on tasks. We’re all in this together - our team, pet owners, and the animal - and our success as a team hinges on all of us doing our best.

We communicate clearly: We speak up, we do what we say, and we’re transparent and honest. We value clear, simple communication.

We work happy: We bring a happy, positive attitude to work because it impacts the energy in the office.

We’re empowered: We’re building a new kind of vet experience, and every team member is empowered to try new things and own their decision-making.

Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

6 month growth

1 year growth

2 year growth

Benefits