Full-Time

Verification Manager

Posted on 4/1/2025

Transdev

Transdev

5,001-10,000 employees

Provides diverse transportation solutions globally

Compensation Overview

$65k - $70k/yr

Senior

No H1B Sponsorship

Dorchester, Boston, MA, USA

Category
Generalist Operations
Operations & Logistics
Required Skills
Word/Pages/Docs
Data Analysis
Excel/Numbers/Sheets
Connection
Connection
Connection
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Requirements
  • High school diploma or equivalent (G.E.D.)
  • Five (5) years of analytical and/or reconciliation work experience.
  • Two (2) years in a supervisory capacity.
  • An Associates or higher degree, preferred.
  • Action-oriented with strong perseverance.
  • Analytical ability to interpret data, apply principles, and make decisions.
  • Computer literate with intermediate knowledge of Microsoft Office.
  • Process orientation to design practices, processes, and procedures.
  • Ability to monitor processes, progress, and results.
  • Flexibility to adapt to change.
  • Ability to coach and mentor employees, assign work, develop employees, assess performance, and provide performance feedback.
  • Strong Microsoft 365 skills, including Excel, Word, Outlook, and Teams. Aptitude to effectively utilize other software programs.
  • Strong written and oral communication skills.
  • Ability to interact with the client and internal employees at all levels.
  • Must be able to work shifts or flexible work schedules as needed.
  • Subject to a DOT drug testing and physical if applicable.
Responsibilities
  • Lead continuous efforts to improve the efficiency and effectiveness of the weekly verification cycle.
  • Assist a team with researching exemption time requests, making decisions on approving or denying exception time, and entering approval/denial information into VDS (which feeds hours to the payroll system).
  • Assure the completion of weekly exception time cycle before the deadline for the weekly payroll.
  • Analyze weekly throughput of exception time processing overall and by person to gauge process efficiency and to take appropriate actions (e.g. additional training, rebalancing between team members, process changes, etc.). Also, manage OT requirements based on the throughput.
  • Regularly review analysis tools in PowerBI to determine the effectiveness of the process including trends on the reduction of approved exception time by individual routes and overall.
  • Undertake in-depth thorough and especially accurate analyses for certain individual routes with excessive exception time to determine true underlying root cause(s). Communicate findings to Operations leaders to address route issues with the client, address performance issues with drivers, etc.
  • Manage the information flow from the Verification team to maintenance leaders to address data transmission issues due to equipment failures and driver behavior. This feedback (and associated corrective action) is critical to maintaining the data flows needed to complete the exception time review process effectively and efficiently.
  • Represent Finance at meetings with Operations managers and (in some cases) with the client, and articulate business needs for the verification process.
  • Work with IT Manager to develop and enhance technology solutions that improve the efficiency and effectiveness of the verification process.
  • Recruit, select, develop, manage, motivate, coach, and mentor assigned employees; provide guidance and direction on problems and issues; delegate work assignments considering employee skills and development needs; and take disciplinary action as required.
  • Maintain the integrity of the exception time decision making and exercises ethical decision making by neither denying nor approving hours without reasonable justification.
  • Maintain confidentiality of all information.
  • Perform other duties as required.
Desired Qualifications
  • An Associates or higher degree, preferred.

Transdev provides a variety of transportation services across multiple modes, including demand-responsive transport, long-distance coaches, rail services, urban and interurban transport, maritime solutions, and airport services. Their operations are supported by over 67,000 drivers and maintenance experts, ensuring efficient service delivery. Transdev's products work by integrating various transportation methods to offer seamless mobility solutions tailored to the needs of passengers. This company stands out from its competitors by focusing on a wide range of transport options and actively engaging in innovative practices, such as experimenting with blockchain technology for payments and developing applications to enhance user experience. The goal of Transdev is to create customized mobility solutions that improve accessibility and convenience for travelers worldwide.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Issy-les-Moulineaux, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Introduction of electric buses in Brisbane reduces carbon footprint and operational costs.
  • New workshop skills drive in East Lancs enhances workforce capabilities and service quality.
  • Partnerships with technology firms boost innovation and service efficiency.

What critics are saying

  • Labor strikes over unfair practices can disrupt services and harm reputation.
  • Data privacy risks arise from partnerships with technology companies like CitySwift.
  • High costs and challenges in implementing augmented reality in ferry design.

What makes Transdev unique

  • Transdev integrates augmented reality in ferry design for enhanced stakeholder engagement.
  • Partnership with CitySwift enhances public transport data intelligence capabilities.
  • Collaboration with Alstom introduces high-capacity trains in France's competitive market.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

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DC News Now
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Fairfax Connector bus service suspended amid worker strike over unfair labor practices

FAIRFAX COUNTY, Va. (DC News Now) - Hundreds of Fairfax Connector workers went on strike on Thursday against the contractor Transdev over unfair labor practices.

Government Technology
Dec 19th, 2023
South Dakota City Focuses on Innovation With New Transit Provider

Sioux Area Metro (SAM) has been partnering with First Transit/Transdev.

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