Full-Time

Collections Specialist III

Posted on 1/24/2025

Uber Freight

Uber Freight

5,001-10,000 employees

Automotive & Transportation
Enterprise Software

Mid

Frisco, TX, USA

This is a hybrid position, which typically requires some in-office days.

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Required Skills
Data Analysis
Excel/Numbers/Sheets

You match the following Uber Freight's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High school diploma or GED equivalent.
  • 2+ years of collections experience, including work on high-priority or complex accounts.
  • Proficiency in Excel.
Responsibilities
  • Manage customer account assignments, including highly complex and high-value accounts.
  • Develop and analyze detailed customer aging reports to identify trends and recommend actionable insights for improving collections metrics.
  • Utilize advanced Excel functions (e.g., VLOOKUP, PivotTables, conditional formatting, and complex formulas) to manage account balance spreadsheets and reporting.
  • Act as a liaison between customers, billing, and operations teams to address escalated issues and drive resolution of billing discrepancies.
  • Lead the implementation of corrective action plans for high-risk accounts and ensure timely updates in the financial system.
  • Review and analyze customer payment histories to identify root causes of delays and propose strategies for improved payment compliance.
  • Share best practices with Collections Specialists I and II to improve efficiency and effectiveness in account management, providing guidance on resolving complex account issues when needed.
  • Collaborate with cross-functional teams to develop and refine internal collections processes and tools.
  • Ensure all work performed on accounts is accurately documented and complies with company policies and regulatory standards.
Desired Qualifications
  • Bachelor’s degree in finance, accounting, or a related field.
  • Use of advanced features in Microsoft Excel such as PivotTables, V-lookup, and complex formulas.
  • At least 3 years of experience in Finance Accounts Receivable.
  • Strong analytical skills and attention to detail, with the ability to identify patterns and implement process improvements.
  • Proven track record of mentoring team members and managing escalated customer situations.

Company Stage

Series A

Total Funding

$486.4M

Headquarters

Chicago, Illinois

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Transplace increases Uber Freight's market share and operational efficiency.
  • Investment from Abu Dhabi Growth Fund indicates confidence in Uber Freight's growth.
  • Focus on core businesses post-autonomous division sale strengthens Uber Freight's resources.

What critics are saying

  • Competition from digital freight startups like Convoy and Loadsmart is intensifying.
  • Rising fuel costs are impacting freight operations' profitability.
  • Driver shortages could affect Uber Freight's service reliability.

What makes Uber Freight unique

  • Uber Freight's acquisition of Transplace enhances its logistics technology leadership.
  • Strong financial backing from major investors boosts Uber Freight's growth potential.
  • Integration of Transplace's technology with Uber Freight's network offers innovative supply chain solutions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Parental Leave

Short- and Long-Term Disability Coverage

Life Insurance

Financial and Mental Wellness Benefits

Performance Bonus

Company Equity

Hybrid Work Options

INACTIVE