Full-Time

Manager Distribution Technology

The Americas, Design Hotels

Posted on 12/2/2025

Marriott International

Marriott International

10,001+ employees

Global hotel operator with diversified ownership

Compensation Overview

$70k - $85k/yr

New York, NY, USA

Hybrid

Hybrid and flexible working options available.

Category
Operations & Logistics (1)
Requirements
  • Operational and technical experience with SynXis
  • Operational and technical experience with MARSHA
  • Fluent in English; Spanish and/or Portuguese preferred
  • Solid understanding of revenue management and distribution markets (channels, fiscalization, market practices)
  • Familiarity with Revenue Management and Property Management Systems (preferably Opera, Mews, HMS/Infor, though not mandatory)
  • Bachelor’s degree preferred, with at least 3 years of work experience
  • Able to work independently and manage multiple projects concurrently
  • Strong analytical and problem-solving abilities with a data-driven approach
  • Ability to assess and optimize distribution performance and processes
  • Understanding of connectivity, API integrations, and third-party system interactions
  • Experience troubleshooting system issues and coordinating with technical teams/vendors
  • Experience supporting hotels or field teams with system onboarding, issue resolution, and training
  • Ability to translate technical concepts into user-friendly guidance
Responsibilities
  • Supervise and mentor Distribution Technology Coordinators and interns
  • Oversee distribution-related projects
  • Continuously optimize the Standard Operating Procedures (SOPs) for the Distribution Technology department, including Marriott channels
  • Facilitate system integration processes such as between properties and Design Hotels CRS (SynXis) as well as onward distribution into Marriott environment (such as MARSHA, EPIC, HPP, MarRFP, IMS, etc.)
  • Review and enhance the internal ticketing system
  • Optimizes support processes and internal training to cope with increasing demand and operations of distribution systems and connected technology
  • Coordinate and prioritize distribution-related inquiries from member hotels through the departmental ticket system, including allocation tickets to team members based on demand and expertise
  • Provide key account support
  • Serve as the primary contact for the team
  • Handle escalations from other departments
  • Oversee CRS management for member hotels using SynXis (Sabre) and MARSHA (Marriott)
  • Troubleshoot operational issues
  • Manage rates and content
  • Onboard new team members
  • Handle troubleshooting, rate loading, and connectivity management for PMS, RMS, CRS, and OTA systems
  • Conduct system training for member hotels and new team members
  • Supervise and maintain the Distribution Technology Ticket System
  • Review and improve existing categories and rules
  • Manage user access for SynXis and MARSHA
  • Analyze service demand from member hotels
  • Provide Level 2 support for member hotels
  • Handle rate loading, maintenance, and troubleshooting in SynXis and MARSHA
  • Implement OTA solutions, including rate loading, testing, and maintenance
  • Resolve distribution-related issues across all channels
  • Support all Marriott-related systems (MARSHA, HPP, Product Catalog, IMS, GXP, BRG claims, etc.)
  • Supervise property training sessions
  • Main contact within Design Hotels teams for operational distribution matters
  • Creates vision, clear direction, and strategy for the direct supervised team members
  • Ensures successful processes and organizational structure of the team
  • Establishes, manages and coaches team with clear objectives and performance expectations
  • Monitors and improves team efficiency, effectiveness and impact
  • Creates an environment that values employees and encourages cooperation, open communication and teamwork
  • Serves as a role model by demonstrating a commitment to company values, high performance standards, workplace diversity, and driving results
Marriott International

Marriott International

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Marriott International runs a global network of hotels and lodging facilities to serve business travelers, vacationers, and long-term guests. It earns money from owning, leasing, managing, and franchising properties, charging guests for room stays and extra services like food and beverages, events, and amenities, plus management and franchise fees from operated or branded hotels. Compared with competitors, Marriott relies on a diversified mix of ownership models and revenue streams across many regions, backed by a large brand and reservation network. Its goal is to provide reliable lodging worldwide while maintaining safety standards and expanding its footprint through owned, leased, managed, and franchised properties.

Company Size

10,001+

Company Stage

IPO

Headquarters

North Bethesda, Maryland

Founded

1927

Simplify Jobs

Simplify's Take

What believers are saying

  • ResortPass day-access expands revenue from local spa and wellness guests.[1]
  • Riviera Maya all-inclusive growth adds a 980-room, 2027 luxury resort.[1]
  • Moxy Niseko opens Q3 2026, strengthening Japan winter leisure exposure.[1]

What critics are saying

  • Seasonal resort expansion increases dependence on weather and peak travel demand.[1]
  • Crowded all-inclusive markets compress pricing and owner returns in Riviera Maya.[1]
  • Retail design ventures risk distraction if e-commerce conversion stays weak.[1]

What makes Marriott International unique

  • Asset-light franchising and management generate fees without owning most hotels.[3][1]
  • More than 30 brands span luxury, midscale, and extended-stay segments.[3][1]
  • Bonvoy loyalty and global scale support cross-brand customer retention.[3][1]

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Your Connections

People at Marriott International who can refer or advise you

Benefits

Paid Holidays

Meal Benefits

Mental Health Support

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-4%

1 year growth

-4%

2 year growth

-4%
Hotel.report
May 20th, 2026
Marriott Bonvoy launches design shop.

Marriott Bonvoy launches design shop. International news 2026-05-20 Marriott International has expanded its lifestyle and retail offerings with the launch of the Design Shop under Marriott Bonvoy Boutiques, introducing hotel-inspired home collections that bring luxury hospitality aesthetics into residential spaces. The newly launched platform goes beyond traditional hotel bedding and bath products to include furniture, décor, lighting, rugs and art inspired by Marriott's hotel brands and destinations. The inaugural collections are based on W Hotels and Westin Hotels & Resorts, with additional destination-themed collections planned later in 2026. According to Peggy Roe, the initiative reflects changing consumer preferences, where hotels are increasingly influencing how people design and experience their homes. The W Hotels Living collection has been developed in partnership with the Rockwell Group and draws inspiration from the redesigned W New York - Union Square. The collection includes modern beds, upholstered benches, nightstands, rugs, lighting and decorative accessories reflecting the brand's bold and contemporary design language. Marriott Bonvoy Boutiques also plans to introduce destination-inspired collections, beginning with a French Riviera-themed assortment in June 2026 featuring home entertaining products such as trays, linens, vases and wine goblets inspired by coastal European living. Later this year, the company is also expected to unveil the JW Marriott Living collection inspired by the JW Marriott Hotel Tokyo.

Hospitality Lexis
May 5th, 2026
Shyam Nair takes over as Multi Property Human Resources Director at Kochi Marriott Hotel, Courtyard by Marriott Kochi Airport, and Port Muziris, a Tribute Portfolio Hotel, Kochi.

Shyam Nair takes over as Multi Property Human Resources Director at Kochi Marriott Hotel, Courtyard by Marriott Kochi Airport, and Port Muziris, a Tribute Portfolio Hotel, Kochi. Kochi Marriott Hotel is proud to announce the ascension of Shyam Nair to the role of Multi Property Human Resources Director for Kochi Marriott Hotel, Courtyard by Marriott Kochi Airport, and Port Muziris, a Tribute Kochi Marriott Hotel is proud to announce the ascension of Shyam Nair to the role of Multi Property Human Resources Director for Kochi Marriott Hotel, Courtyard by Marriott Kochi Airport, and Port Muziris, a Tribute Portfolio Hotel, Kochi. Shyam Nair brings a wealth of experience to his new position, boasting a distinguished 20-year career with the Indian Air Force, followed by 16 years in the hospitality industry. He holds an MBA in HR and Operations, and his expertise in leadership and team management has been honed through various roles in renowned organizations, including significant experience as Director of Loss Prevention at leading brands. During his tenure at Kochi Marriott, Shyam has excelled as the Multi Property Director of Loss Prevention, successfully transitioning into the human resources domain where he has utilized his extensive knowledge to enhance recruitment, strategic human resource management, training, and administrative functions. In addition to his HR responsibilities, Shyam has been a strong advocate for sustainability initiatives within the properties. He has spearheaded several green practices, including waste reduction programs and community engagement initiatives focused on environmental awareness. His commitment to sustainability not only aligns with Marriott's global goals but also enhances the organization's reputation in the community. In his new role, Shyam will provide strategic leadership and guidance in areas such as recruitment, compensation management, human resources management, training and development, staff relations, employee retention, and more. His commitment to fostering a supportive and efficient work environment will be instrumental in driving the continued success of its properties. Please join Hospitality Lexis in congratulating Shyam Nair on his ascension as Hospitality Lexis look forward to his valuable contributions to its team!

TravTalk
Apr 10th, 2026
JW Marriott Mussoorie appoints Gaurav Issar.

JW Marriott Mussoorie appoints Gaurav Issar. April 10, 2026 JW Marriott Mussoorie Walnut Grove Resort & Spa has appointed Gaurav Issar as General Manager, effective 9 March. The move comes as hospitality players sharpen focus on experiential travel and premium leisure demand, with leadership seen as critical to driving revenue performance and guest-centric innovation in hill destinations. Gaurav Issar, General Manager, JW Marriott Mussoorie Walnut Grove Resort & Spa, brings over 25 years of hospitality experience to the role. His appointment aligns with the property's focus on strengthening its positioning in the luxury resort segment while responding to evolving traveller expectations around personalised and immersive stays. Issar's career spans leading hospitality brands, including Hyatt International and Oberoi Hotels & Resorts. Beginning in Front Office, he progressed across operations and revenue management, building expertise in guest engagement as well as commercial strategy. In his previous role at The Oberoi Sukhvilas, Chandigarh, he led the property to its highest revenue and operating profit. His tenure at The Oberoi Wildflower Hall, Shimla, also earned him the 'General Manager of the Year - North' recognition, reflecting consistent delivery across both operational and financial metrics. At JW Marriott Mussoorie Walnut Grove Resort & Spa, Issar is expected to focus on enhancing guest experiences while driving business performance. His leadership approach emphasises attention to detail, authenticity, and alignment with changing consumer preferences in luxury travel. Sharing his vision, Gaurav Issar, General Manager, JW Marriott Mussoorie Walnut Grove Resort & Spa, said, "Mussoorie has a unique charm that invites guests to slow down and reconnect. I look forward to building on this spirit by curating experiences that are not only luxurious, but also deeply personal and memorable." The resort, positioned as JW Marriott Hotels & Resorts' first resort property in India, features 115 keys and extensive leisure and meetings infrastructure. These include a 12,000 square feet entertainment zone for children, multiple dining venues, and spa facilities, catering to both leisure and MICE segments. With Issar's appointment, the property is set to pursue a phase of growth centred on experience-led offerings and stronger market presence in the Mussoorie region. Rahul Bhadana is a digital editor at TravTalk with experience spanning multiple content niches, with a strong focus on travel trade journalism and digital publishing. A graduate of Delhi University, his work covers editorial writing, content strategy and platform-led storytelling, supporting TravTalk's digital growth and industry engagement. A technology enthusiast, he enjoys films, poetry and exploring new ideas across media and culture.

Uasin Gishu News
Apr 10th, 2026
Delta Hotels by Marriott(R) brings its seamless travel experience to Antananarivo.

Delta Hotels by Marriott(R) brings its seamless travel experience to Antananarivo. April 10, 2026 ANTANANARIVO, Madagascar, 10 April 2026 -/African Media Agency(AMA)/ - Delta Hotels by Marriott(R), part of Marriott Bonvoy's portfolio of over 30 extraordinary brands, announces the opening of Delta Hotels by Marriott Antananarivo, bringing the brand's 'Simple Made Perfect' philosophy to Madagascar's bustling capital city. Designed for both business and leisure travellers, the hotel offers a refined balance of comfort and sophistication through intuitive design and thoughtfully curated spaces that support productivity as well as downtime. "We look forward to welcoming travellers to Antananarivo with a stay experience that feels effortless and well considered," said Riad Zeggari, CEO, Hospitality Division of LUCEO Group. "Guided by the brand's focus on the details that matter most, the hotel offers a calm environment where guests can move easily between work, rest, and discovery, while remaining well connected to the city." Nestled within Antananarivo's business district, the newly opened property offers a calm retreat amid the energy of Antananarivo. Contemporary design, subtly inspired by Madagascar's natural beauty, creates a clear and purposeful environment that supports a seamless stay. The hotel features 107 spacious guest rooms and suites, including family-friendly options, each designed with comfort and functionality in mind. Rooms include dedicated workspaces, comfortable lounge areas, and curated in-room essentials, allowing guests to settle in with ease. Dining experiences are rooted in simplicity and convenience. SAKOA, the all-day restaurant, serves international flavours in a warm and welcoming setting, while Delta Hotels Bar offers a relaxed space to enjoy signature drinks - ideal for unwinding, meeting friends, or informal business conversations. For guests on the move, the brand's signature grab & go provides light bites and refreshments throughout the day. Marriott Bonvoy Platinum, Titanium and Ambassador Elite Members can also enjoy access to The Delta Hotels Pantry, offering a convenient continental breakfast selection alongside premium snacks and beverages. Amenities reflect the brand's signature approach of delivering what guests truly need and removing what they don't. These include a modern fitness centre, a spa and the city's largest indoor heated pool. For business travellers, the hotel also offers six state-of-the-art meeting and event rooms, providing 615 square metres of flexible meeting space, supported by complimentary Wi-Fi and dedicated onsite teams. Centrally located, the hotel provides easy access to major corporate offices, government buildings, and key cultural landmarks such as the Queen's Palace, offering an ideal base from which to explore the city's rich cultural heritage and Madagascar's unique natural beauty. Airport shuttle services are also available, ensuring smooth and hassle-free arrivals and departures. The opening marks Marriott International's first property in Madagascar, expanding the company's footprint in the region and reinforcing its continued growth across Africa. Delta Hotels by Marriott Antananarivo participates in Marriott Bonvoy(R), the award-winning travel programme from Marriott International, allowing members to earn and redeem points for their stay at the hotel and across the Marriott Bonvoy portfolio. About Delta Hotels by Marriott(R) Delta Hotels by Marriott creates a seamless travel experience in over 135 locations across North America, Asia, Europe and the Middle East, and Central America and Caribbean. Delta Hotels focuses on the details that truly matter, delivering a streamlined and flawless stay for its guests every time. The brand's simple and intuitively designed rooms, free Wi-Fi, exclusive Delta Pantry for Marriott Bonvoy Elite members, and convenient dining options offer travelers an effortlessly comfortable and stylish place to stay. For more information, please visit www.deltahotels.com, and stay connected on Facebook and @deltahotels on Instagram. Delta Hotels is proud to participate in Marriott Bonvoy(R), the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit marriottbonvoy.com. Eldoret city marathon prize money breakdown. Kipchoge keino stadium construction now at 36%, to be complete by december 2026.

Marriott International, Inc.
Apr 10th, 2026
Sheraton Nouakchott marks the entry of Marriott International in Mauritania.

Sheraton Nouakchott marks the entry of Marriott International in Mauritania. As Mauritania's cultural and economic heart, Nouakchott offers visitors a glimpse into the serene beauty and rich heritage that define this remarkable Northwest African nation Corporate Africa is proud to have brought Marriott International to Mauritania with the opening of Sheraton Nouakchott, the first internationally operated and branded hotel in the country NOUAKCHOTT, Mauritania, April 10, 2026/APO Group/ - Sheraton Hotels & Resorts, part of Marriott Bonvoy's (www.Marriott.com) portfolio of more than 30 hotel brands, recently celebrated the opening of Sheraton Nouakchott Hotel (https://apo-opa.co/4t3YGO4), marking the entry of Marriott International into a new territory, Mauritania. Since opening its doors, Sheraton Nouakchott has, positioned itself as a new hub for business, events and leisure in the Mauritanian capital. Nouakchott, the capital of Mauritania, is a coastal city where tradition and modernity meet. Nestled between the vast Sahara and the Atlantic Ocean, it serves as a gateway to the country's breathtaking natural landscapes, from golden dunes and tranquil oases to rugged coastlines and untouched desert plains. As Mauritania's cultural and economic heart, Nouakchott offers visitors a glimpse into the serene beauty and rich heritage that define this remarkable Northwest African nation. Ideally located near iconic landmarks such as the Marché Capitale and the National Museum of Mauritania, as well as Nouakchott's beaches and fishing port - and just a short distance from the desert - Sheraton Nouakchott offers an ideal base from which to discover the destination. "We are proud to have brought Marriott International to Mauritania with the opening of Sheraton Nouakchott, the first internationally operated and branded hotel in the country. Since welcoming our first guests, the hotel has quickly established itself as a destination for both travellers and the local community. This milestone underscores our commitment to delivering exceptional hospitality experiences in emerging markets, while celebrating the culture and character of each destination," said Sandra Schulze-Potgieter, Vice President, Premium, Select & Midscale Brands, Europe, Middle East & Africa, Marriott International. Local design inspiration Traditional crafts, from wood carving to metalwork, are woven throughout the hotel's materials and furnishings, creating spaces that feel both rooted and refined. Every detail tells a story of local artistry, heritage and place, offering guests an immersive experience inspired by Mauritania's cultural and natural beauty. Inspired by the legendary landmarks along the Trans-Saharan trade route, the hotel's design blends regional heritage with contemporary elegance. The circular ceiling of Feast restaurant draws inspiration from the Richat Structure, also known as the Eye of Africa. Earthy tones and organic materials reference the dramatic landscapes of the Adrar Mountains, while patterns inspired by Chinguetti and Oualata are reinterpreted throughout guest rooms, public spaces and Bene restaurant. Meeting spaces echo the stone architecture of Tichitt, one of West Africa's oldest towns and a historic caravan hub. Guest rooms and suites with local charm Sheraton Nouakchott features 200 spacious guest rooms and suites, including two Presidential Suites, combining contemporary comfort with subtle local touches. All rooms are equipped with the latest technology and Sheraton signature amenities, including the iconic Sheraton Sleep Experience. The Sheraton Club offers Marriott Bonvoy Elite members and Club guests an elevated, all-day experience, with curated food and beverage offerings, premium amenities, enhanced connectivity and a private environment designed for both productivity and relaxation. Local flavours meet international influence The hotel features two restaurants, a Lobby Bar and a Pool Bar. Feast, the all-day dining restaurant, serves locally inspired and international dishes made with seasonal ingredients. Bene offers an immersive Italian dining experience in a warm, inviting setting. The Lobby Bar provides a relaxed meeting point from morning coffee to evening gatherings, while the Pool Bar offers refreshing drinks and light bites by the outdoor pool. Facilities offering a resort feel in the heart of the city Despite its central urban location, Sheraton Nouakchott delivers a resort-like atmosphere, centred around an expansive outdoor pool. Guests can maintain their fitness routines in the fully equipped fitness centre - featuring separate floors for women and men, hammam and sauna - or enjoy the outdoor tennis court. The Sheraton Spa features three treatment rooms, offering a peaceful retreat after a day of exploration or meetings. Meetings & events curated to perfection Sheraton Nouakchott offers more than 2,600 square metres of flexible Meetings & Events space, including a Grand Ballroom, a Ballroom and four additional meeting rooms. A signature Sheraton Community Table sits at the heart of the hotel, providing a welcoming space for informal meetings, remote work and collaboration. A dedicated events team ensures seamless delivery from concept to execution. Gatherings by Sheraton In line with Sheraton's global community-centred approach, Sheraton Nouakchott hosts Gatherings by Sheraton, curated weekly experiences designed around enrichment, renewal and local stories. Guests and locals can take part in Mauritanian mixology sessions using local mint tea and fruits, or storytelling evenings inspired by Saharan traditions. Distributed by APO Group on behalf of Marriott International, Inc... Media contacts: Aurélie Csegezi Senior Director of Communications Western Europe & Northwest Africa [email protected] About Sheraton(R) Hotels & Resorts: Sheraton Hotels & Resorts makes it easy for guests to feel welcome at over 430 hotels and resorts in 70 countries and territories around the world. As the most global brand within Marriott Bonvoy's portfolio of extraordinary hotel brands sitting at the center of hundreds of communities around the world, Sheraton has a rich heritage in creating a sense of belonging for guests, wherever they are in the world. Sheraton is currently undergoing a major brand transformation, creating a signature community experience for the next generation of travelers and locals alike at properties across the globe. The new vision for Sheraton features intuitive design, tech-forward experiences, and upgrades to everything from public space and F&B to flexible meeting space. For more information, please visit www.Sheraton.com, and stay connected on Facebook (https://apo-opa.co/4cbHz5y), and @sheratonhotels on X (https://apo-opa.co/4cwtq4h) and Instagram (https://apo-opa.co/4ceyCIH). Sheraton is proud to participate in Marriott Bonvoy(R), the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments (https://apo-opa.co/4dFi5QA), and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit www.MarriottBonvoy.com. About Marriott Bonvoy(R): Marriott Bonvoy, Marriott International's portfolio of more than 30 hotel brands and 10,000 global destinations, offers renowned hospitality in the most memorable locations around the world. The award-winning travel program and marketplace gives members access to transformative, eye-opening experiences around the corner and across the globe. To enroll for free or for more information about Marriott Bonvoy, visit www.MarriottBonvoy.com. To download the Marriott app, go here (https://apo-opa.co/4t13685). Travelers can also connect with Marriott Bonvoy on Facebook (https://apo-opa.co/47PPfsV), X (https://apo-opa.co/4mr6WoU), Instagram (https://apo-opa.co/4miznF8), and TikTok (https://apo-opa.co/4c2JxGI).

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