Full-Time

Senior Program Manager

HR Service Delivery, Servicenow

Posted on 5/29/2024

Uber

Uber

10,001+ employees

Rides, deliveries, and freight services platform

Consumer Software
Data & Analytics

Compensation Overview

$155k - $172kAnnually

+ Bonus + Equity

Senior

San Francisco, CA, USA

Required Skills
Customer Service
Requirements
  • 7+ years of related work experience
  • 3+ experience with ServiceNow or similar technology
  • Solid understanding of HR processes
  • Experience with service delivery (ie. Customer Service)
Responsibilities
  • Support the HR Service Delivery roadmap
  • Manage medium to large-scale projects
  • Recommend solutions to build efficiencies and support strategic operational needs
  • Lead & complete UAT for feature & functional delivery
  • Document and support training & change management for deployment
  • Collaborate with People org & IT partners to deliver on initiatives
  • Evaluate newly released features and develop plans for adoption

At Uber, employees are at the forefront of redefining mobility and logistics services, working with cutting-edge technology to streamline the transportation of both people and goods. This company fosters a dynamic work environment that supports flexible earning opportunities and continuous innovation in essential services. The commitment to constantly reimagine and reinvent its services makes it a leader in the industry, providing an invigorating setting for professionals who thrive in fast-paced and evolving workspaces.

Company Stage

IPO

Total Funding

$24.8B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

5%

1 year growth

12%

2 year growth

6%