Full-Time

Senior Learning Resource Consultant

Updated on 3/14/2025

AMA

AMA

1,001-5,000 employees

Roadside assistance, travel, insurance, and education services

No salary listed

Expert

Edmonton, AB, Canada

Hybrid work model; specific in-office days not mentioned.

Category
Training
Requirements
  • Bachelor’s degree in adult education, human resource management, or equivalent combination of education or experience
  • At least 10 years of relevant experience in a senior level learning role
  • Minimum 5 years’ experience developing and delivering online learning or leadership-based courses
  • Professional association membership and/or related advanced certification
  • Strong problem-solving, planning and project management skills
  • Experience in positions that required strong multi-tasking skills, a high level of organization, and an eye for detail.
Responsibilities
  • Report to the Director, Association Learning and Development
  • Develop and deliver learning experiences using current adult learning principles, while ensuring corporate strategic priorities are supported
  • Facilitate learning programs and operational initiatives, with high attendee satisfaction, to all levels of the Association
  • Consult with leaders across the Association to effectively translate identified strategies and plans into learning opportunities
  • Remain up-to-date on industry trends, developments, best practices and emerging concepts in the field of adult learning
  • Provide input and ongoing support for the implementation of the long-term strategy for learning at AMA
  • Coach and guide Learning Resource Consultants in facilitation and instructional design
  • Provide guidance to all training roles across AMA learning to ensure all programs align with our culture and strategies to deliver a consistent member and employee experience
  • Contribute to the development of metrics and evaluate the effectiveness of learning programs and solutions to scorecard results.
Desired Qualifications
  • Master multi-tasker who can juggle projects and priorities with ease
  • Flexible and responsive team player who’s comfortable working with all levels of an organization
  • Committed to staying on top of best practices for online content design, effective learning, and emerging trends in adult education
  • Excels at engaging stakeholders, anticipating their needs, and driving adoption of best practices
  • Handles tight deadlines with a cool head and a clear vision
  • Natural at explaining concepts in a way that makes them easy to understand
  • Results-oriented leader who prides on moving the needle while having fun.

AMA provides a variety of services to over 975,000 members in Alberta, including roadside assistance, travel services, insurance, driver education, and member rewards programs. Their roadside assistance is the most recognized service, but they also focus on community engagement through events and advocacy for their members. AMA operates as part of the CAA and AAA family, emphasizing a strong commitment to member needs and values. What sets AMA apart from competitors is their unique workplace culture, which they describe as "Practically Family," where employees support each other and treat members with the care and attention one would expect from family. Their goal is to help members live confidently by providing essential services and fostering a supportive community.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Canada

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital roadside assistance apps aligns with AMA's service expansion.
  • Eco-friendly travel trends offer opportunities for sustainable travel packages.
  • Telematics in insurance allows AMA to offer personalized insurance plans.

What critics are saying

  • Digital-first insurance providers threaten AMA's market share with lower premiums.
  • Electric vehicles may reduce demand for AMA's roadside assistance services.
  • Online travel booking platforms could impact AMA's travel service demand.

What makes AMA unique

  • AMA offers a diverse range of services beyond roadside assistance.
  • AMA's 'Practically Family' culture enhances employee and member satisfaction.
  • AMA is part of the CAA and AAA family, providing trusted services.

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Benefits

Flexible benefits

Outstanding employer-paid Retirement Savings Plan

Paid Vacation

Great AMA discounts