Office Coordinator

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.   

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  

Role Overview:

MRI Software is looking for an enthusiastic, culture-driven Office Coordinator to join our UK Facilities team. This fully office-based role will be positioned at our exciting central London office. Standard hours are 9:30am-6pm, with a need to be flexible and cover the earlier shift from time to time (and with prior notice). The organisation and team are fast-paced and have undergone considerable growth in the UK, with offices in London, Newcastle, Sleaford, Birmingham as well as a large home-based workforce. This position forms part of a Global Facilities team with collaboration with other team members and managers across USA, Canada, South Africa, India, and Australia.

As part of our small team, the role involves a variety of responsibilities including:

• Front of house duties and general administration – Greeting clients, visitors, employees, and vendors, managing office security through access control, liaising with vendors and suppliers, monitoring the Facilities mailbox and issue tracking system, and providing general employee support.

• Health and Safety duties – Acting as the first point of contact for health and safety issues or emergencies, conducting building inductions, maintaining health and safety records, upholding internal procedures and policies, and completing site audits to address any findings.

• Employee Engagement duties – Designing and executing UK employee events such as quarterly Spirit Weeks, weekly Happy Hours, and ROAR volunteering programs, and collaborating with DEI and ERG teams to ensure events are successful and within budget.

Role requirements include:

• 1-3 years of experience in a receptionist, administrative, or customer service role. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g. phone systems, printers).

• Excellent verbal and written communication skills. Ability to interact professionally with clients, vendors, and staff.

• Strong organisational skills with the ability to multitask and prioritise effectively.

• Confidence to handle and resolve challenges or issues efficiently.

MRI Software embodies the ‘tech company’ vibe, and is passionate about having fun, offering unique perks and benefits. We’re dedicated to creating a work environment that staff look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We’re obsessed with making this the best job you’ve ever had! 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: 

• Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group. 
• Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, and in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!
• Income Protection Plans give you the peace of mind you deserve.
• Further your professional development and growth with our generous Tuition Reimbursement Schemes.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! 

MRI continues to strive to amaze as a global industry leader in Social Housing software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.   

Amazing growth takes amazing employees. Are you up to the challenge?

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!

As a global company, we believe diversity brings benefits for our people, customers, and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military, and veteran status.

Diversity, Equality, and Inclusion are values that are critical to our success; come and see for yourself.