Business Operations and Strategy Manager

The BizOps team plays a pivotal role in this mission and solves some of Credit Karma’s most important business problems. BizOps leads are embedded within our verticals and collaborate with a cross-functional team to lead strategic initiatives that have a direct impact on our business. We drive operational discipline and clarity on performance to make verticals & Credit Karma successful at achieving our objectives. We are a team of highly-collaborative individuals that strive to enable financial progress for all of our members.

We’re looking for a Manager to partner with the General Manager of one of our verticals.

What you’ll do:

• Serve as a thought partner and sounding board to the General Manager to help them drive data-driven decisions
• Lead strategic projects and operationalize them to move the business forward 
• Serve as the connective tissue of a cross-functional Vertical Core Team to enable it to function effectively:
• Own the forum for discussion of the highest priority topics and for decision-making
• Develop cross-functional plans that tie together various work-streams & track progress
• Track and measure performance of key cross-functional initiatives: establish and monitor KPIs and develop operational dashboards 
• Drive cross-functional clarity on under- and over-performance 
• Lead strategic planning and provide independent perspective on viability of plans to achieve goals, as well as on resource prioritization and allocation
• Identify opportunities to leverage the platform, other verticals, strategic partnerships and acquisitions to grow the business
• Collaborate with the team and leverage data to inform, develop, and iterate on business strategy
• Manage key communication and materials for the Executive Committee and company leadership 

What’s great about it:

• You’ll serve as an influential sounding board for vertical leadership and drive discipline to decision-making
• You’ll get to solve highly analytical problems and have a direct impact on the future of the Credit Karma product
• Your work will help us design better products, improve user experience, and inform overall business performance
• You’ll have exposure to and a voice at all levels of management
• The role is highly cross-functional, which means you get to work with Product, Business Development, Marketing, Data Science, Financial Planning & Analysis, Corporate Development, and Engineering
• You’ll get to join a substantial business line and have an outsized impact on its long-term trajectory

Minimum Basic Requirement:

• 5+ years of total work experience, 2+ years of which in management consulting, investment banking, business operations, corporate strategy or finance
• BA/BS degree from an accredited college or university

Preferred Qualifications: 

• Strong analytical chops and ability to problem-solve and understand key drivers of the business
• Executive presence with the ability to develop  a strong point of view on strategic priorities based on internal and external data
• Excels in ambiguous environments: an ability to drive complex projects and develop processes with minimal guidance and oversight
• Strong communication and presentation skills with ability to articulate, present and debate recommendations with all levels of management
• Proactive and passionate self-starting general athlete with bias towards action and constant prioritization
• Strong preference for background in management consulting or related field
• Prior experience in financial services, payments or financial technology 
• MBA preferred 

 Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December