Full-Time

IT Support Specialist

Mid

Confirmed live in the last 24 hours

Spry Methods

Spry Methods

51-200 employees

IT and cybersecurity solutions provider

Government & Public Sector
Enterprise Software
Cybersecurity

Mid

Pocatello, ID, USA

Position requires onsite presence in Pocatello, Idaho.

US Top Secret Clearance Required

Category
Customer Success & Support
IT Support
IT & Security
Requirements
  • 5-10 years of experience of work experience
  • TS/SCI Eligibility
  • Comfortable obtaining a CI Polygraph.
Responsibilities
  • Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance.
  • Assist a Tier 1 Technician in solving technical and functional problems and investigate elevated issues by confirming the validity of the problem and seeking solutions to more complex problems or questions.
  • Work with system and business owners to escalate/discuss issues and understand new processes or functionality.
  • Create and publish knowledge management articles

Spry Methods delivers IT and cybersecurity solutions primarily to enterprise and government sectors. Their services include cybersecurity management, intelligence operations, data assurance, IT infrastructure support, software development, and program management. These services work by implementing streamlined security processes and integrated IT operations to protect clients' assets and improve efficiency. Unlike many competitors, Spry Methods emphasizes high-quality service delivery, certified by ISO 9001:2015 and CMMI Level 3, which enhances their reliability. The company's goal is to transform clients' operations in the digital world, making them more secure and efficient while maintaining a strong focus on recruiting top talent to ensure effective solutions.

Company Stage

N/A

Total Funding

N/A

Headquarters

McLean, Virginia

Founded

2001

Growth & Insights
Headcount

6 month growth

5%

1 year growth

5%

2 year growth

5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Spry Methods' focus on recruiting top talent ensures a dynamic and innovative work environment.
  • The company's diverse service offerings, from cybersecurity management to software development, provide employees with opportunities to work on a variety of projects.
  • Their strong foothold in government contracts offers stability and long-term growth potential.

What critics are saying

  • The highly competitive nature of the IT and cybersecurity sectors means Spry Methods must continuously innovate to stay ahead.
  • Dependence on government contracts can be risky due to potential changes in government spending and policy.

What makes Spry Methods unique

  • Spry Methods specializes in both enterprise and government sectors, offering a unique blend of cybersecurity and IT solutions tailored to mission-critical needs.
  • Their certifications, including ISO 9001:2015 and CMMI Level 3, ensure high-quality and reliable service delivery, setting them apart from less rigorously certified competitors.
  • The award of the CIO SP3 Small Business Contract highlights their capability to deliver high-quality solutions to government clients, a niche market with high entry barriers.

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